Joe Machens Capital City Ford

Got right in at the quick lane. They got me right in and found the problem. They texted me later on that day to tell me that the truck was ready. Very surprised and satisfied found the problem. They texted me later on that day to tell me that the truck was ready. Very surprised and satisfied More

The dealership, Machens Capital City Ford, provided good, prompt, courteous service at a reasonable price. They kept me informed throughout the process from diagnosis to completion. prompt, courteous service at a reasonable price. They kept me informed throughout the process from diagnosis to completion. More

Our sales person was very generous and nice and precise and our wants and needs, of which type of vehicle we needed. We’re truly satisfied and our wants and needs, of which type of vehicle we needed. We’re truly satisfied More

Shawn and Ben were friendly and great to work with. We came from out of town and the vehicle was waiting for us at the front door when we arrived. Experience was so good I would go back for our next vehic came from out of town and the vehicle was waiting for us at the front door when we arrived. Experience was so good I would go back for our next vehicle even though it is 3 hour away. More

After having a horrible experience earlier in the day at another dealership. I was advised by a family member to come in and see Doug. This was the best decision I could have made. I will come back when I' another dealership. I was advised by a family member to come in and see Doug. This was the best decision I could have made. I will come back when I'm ready to switch vehicles again. I have also recommended Joe Machen and Doug to everyone! More

Needed an oil change and tire rotation. The service was great. It was a little long but that was my own fault. Did not have an appointment See you next time. great. It was a little long but that was my own fault. Did not have an appointment See you next time. More

Had to take my Ford in for repair and there was a two week back order for a FORD part so they had to keep my vehicle. After two weeks I called to checked and they already had the part in stock but didn’ week back order for a FORD part so they had to keep my vehicle. After two weeks I called to checked and they already had the part in stock but didn’t know they had my vehicle. Everyone I talked with was polite, I’m just frustrated with the lack of part tracing and especially them not knowing they had my vehicle. More

Bo was very friendly, knowledgeable and good to work with. He did not pressure us in any way. He kept the process moving and assured us he could find what we wanted. with. He did not pressure us in any way. He kept the process moving and assured us he could find what we wanted. More

Randy Wells was very knowledgeable and easy to work with. The sales team was very fair in their pricing and made it a pleasant experience. The sales team was very fair in their pricing and made it a pleasant experience. More

Bo did an excellent job! I think he should be salesman of the year! The overall experience was extremely excellent! The financial person was excellent too! the year! The overall experience was extremely excellent! The financial person was excellent too! More