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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,562 reviews

February 28, 2020

OMG ! Angie is wonderful . When I came in today she acknowledged me by my first name and was eager to assist me. There was a man whom was working service and he put my plates on my car with no hesitati More

by kennyshaharrison
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Steve Joplin, Angie Hulsey, Dustin Prenger, Jesse Edler
Mar 01, 2020 -

Joe Machens Capital City Ford responded

Wow!! What a great review fro Angie and our Service Dept. Great they were able to help out and kept you informed. Thanks so much for choosing our dealership, we very much appreciate your business.

February 28, 2020

Well many words will not tell how great I was treated! Cody Byers was excellent at getting me in the 2019 echosport. All the employees at Jefferson City ford were professionals and I will definitely go ba More

by Debbie.parkhurst
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Brian Lorts, Derek Bertles
Mar 01, 2020 -

Joe Machens Capital City Ford responded

Cody will love seeing this review! Thank You so much, Debbie, we are very happy to hear about the "great" treatment you received. Please feel free to contact us if we can be of any more assistance. We hope to see you again in the future!

February 28, 2020

Cody Byers was very professional and knowledge. Everyone I encountered was very helpful and courteous. The trade for a new car went smoothly without any issues More

by PJMGRANDMA3
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Brian Lorts, Derek Bertles
Mar 01, 2020 -

Joe Machens Capital City Ford responded

Thank you so much for the awesome review for Cody Byers and our team! We are delighted that we were able to exceed your expectations. Contact us anytime if you ever have questions or concerns. Thank you for your business, we appreciate it.

February 27, 2020

Fast service and very friendly service start. They pointed out that my tires were worn and that I might want to keep an eye on them. More

by TIMWH1949
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Steve Joplin
Feb 27, 2020 -

Joe Machens Capital City Ford responded

Thanks, Tim, for the 5 star review for our Service Dept, we appreciate it. The safety of our customers is our priority which is why we pointed out the worn tires to you. Let us know if you need anything else or have any questions, we'll be glad to help out.

February 27, 2020

The guys always take care of me down there. Shout out to Mike Rogers and Bill Underwood. I deal with guys I can trust. They take care of me. More

by jschaefer0
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Underwood
Mar 01, 2020 -

Joe Machens Capital City Ford responded

That's our job! To take care of our customers. We loved hearing that Mike and Billy "always" take care of you! Thanks so much for the 5 star review. We do hope to see you again.

February 27, 2020

Your Mechanic started on time per my appointment. I had a recall to be done plus an oil change and it was all done in record time I always have a good feeling when I come to Machens and they never let me dow More

by CAROLYN_DAVENPORT
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Mar 01, 2020 -

Joe Machens Capital City Ford responded

You are most welcome, Carolyn. Thank you for the 5 star review for our Service Dept - we appreciate it.

February 26, 2020

Travis took really good care of me in jeff city and the entire time he worked with me, I had nothing but great experiences with each associate there. Brent Simmons was extremely personable and treated me l More

by Joshua Gravett
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Travis Dometrorch, Jamie Wilson
Feb 27, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review and recommendation for Travis, Brent and Jamie. Yes, please recommend them to anyone who is in the market for a new vehicle. We loved hearing that you were well taken care of by our team, Thank You for taking the time to let us know about your experience with our dealership, we really appreciate it.

February 26, 2020

Shawn & Travis are two guys you will want to work with. they make sure you are fully satisfied before, during and after the sale. Finance was quick and painless. Thank you for the experience! More

by mofbagent
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Jamie Wilson, Shawn Wagner
Feb 27, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And Thank You for the 5 star review for Shawn, Travis and our Finance Dept. Great to hear they all made this a "painless" buying experience for you. We are here if you have any questions, just let us know. Thank you again!

February 26, 2020

Visit was for none starting vehicle used had less than a week, turned out to be bad cell in battery, was diagnosed quickly and replaced. Service was quick and pleasant, problem resolved. Salesman and servic More

by Waynekem
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Steve Joplin
Feb 27, 2020 -

Joe Machens Capital City Ford responded

Great to hear our Service Dept was able to diagnose the battery problem and got it replaced for you. Thanks for the 5 star rating and letting us know. We appreciate it!

February 25, 2020

No problems, I looked at several trucks online and in person at other dealers, they were the best deal I found with the options on the truck I wanted. Jordan was easy to work with. More

by smirky2010
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Jordan Fields, Derek Bertles
Feb 27, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Jordan and our dealership. Great to hear we were able to get you the "best deal" on the truck you wanted. That's our goal. Thanks for choosing Capital City Ford. Let's us know if you need anything else.

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