Back

Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,322 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 8,322 reviews

August 24, 2020

There was some grease like substance on the car fender, perhaps did not use a fender cover when working under the hood. Personnel are friendly. More

by stroxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Aug 25, 2020 -

Joe Machens Capital City Ford responded

Thank you for letting us know about your service with us. And, our apologies for the substance left on the fender. We'll send your comments over to our GM so he can follow up with our service department.

August 23, 2020

Bo Heavin took the time to explain to me my vehicle options, and answered my questions with no pressure. I would purchase my next vehicle from Joe Machens Capital City Ford. More

by Christyczka
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Joe Machens Capital City Ford responded

We hope to see you next time you are in the market for another vehicle! Thanks for the 5-star review for Bo Heavin. We are here if you have any questions, just give us a call. Thanks for choosing Capital City Ford, we very much appreciate your business.

August 22, 2020

The Best Truck buying experience ever, Randy makes the process seamless. We have bought 3 cars from Randy over the past 3 years and if we purchase a 4th it will only be from Randy. He makes you feel par More

by drscherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Derek Bertles
Aug 24, 2020 -

Joe Machens Capital City Ford responded

"The Best Truck buying experience ever" - Well, it just doesn't get any better than that! Thank you for your incredible customer loyalty to Randy Wells and our dealership. We appreciate you being part of the Joe Machens family.

August 22, 2020

Always have a pleasant experience at Joe Machens Capital City Ford, whether it's buying or leasing a new vehicle, or having service done. Dealership personnel have always treated me well. More

by LRCREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Paul, Steve Joplin, Angie Hulsey
Aug 24, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated. Thank you for being part of the Capital City Ford family!

August 22, 2020

Brian, John and Tom in the Sales Department are great! They worked quick to get me into my new car. Angie in the service department was also very helpful, as always. More

by husher1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lange, Brian Lorts, Derek Bertles
Aug 24, 2020 -

Joe Machens Capital City Ford responded

Awesome review for our team! We love it! Congratulations on the purchase of your new car, And, Thank You for choosing Capital City Ford, we very much appreciate your business.

August 22, 2020

I bought a Ford Explorer brand new the service was great and was very speedy getting in and out. I will be recommending this dealership to family and friends. More

by Carrie Chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Aug 24, 2020 -

Joe Machens Capital City Ford responded

We would love you to recommend us to your family and friends! Thanks so much for the 5 star review for Capital City Ford - we loved seeing it! Safe Travels in your new Ford Explorer.

August 22, 2020

I am completely thrilled with the service and dedication. Jordan went above and beyond to get me in the car I wanted thank you so much I love my car More

by Countrygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jordan Fields
Aug 24, 2020 -

Joe Machens Capital City Ford responded

We "love" that you "love" your new car! Thank you for the kind words and great review! We are glad Jordan went "above and beyond" to help out. If you have any questions, please don't hesitate to give us a call. We really appreciate your business.

August 22, 2020

Noticed a problem with steering and brakes, took in on a Saturday afternoon. Truck was diagnosed Monday, I approved work to be done. Parts were ordered and I got my truck back Thursday of the same week. More

by jmcje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Joplin, Angie Hulsey
Aug 24, 2020 -

Joe Machens Capital City Ford responded

We love the 5 star review for our Service Dept! Thank You so much, glad to see we were able to take care of your truck and get you back on the road.

August 21, 2020

Thank you Keith, Joe and Jamie for all your help in getting me a great price on a Ford raptor. Pleasure to do business with! More

by JCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieth , Jamie Wilson
Aug 24, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! Glad we were able to help get you the "great price", that's what we are here for. Thank you for choosing Capital City Ford, we are here if you have any questions. Just give us a call.

August 21, 2020

They were very pleasant to work with. Did everything they promise. The salesman work hard to get the deal I was looking for and very friendly. More

by Jschmidt.2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Aug 24, 2020 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review of our team. We are glad we were able to get you the deal you were looking for. Thanks for choosing Capital City Ford, we appreciate your business.

...
368
...