Joe Machens Capital City Ford

Great buying experience This is the 3rd or 4th vehicle I have bought from Doug and as always it was an easy hassle free experience. He is great to deal with in which is gener This is the 3rd or 4th vehicle I have bought from Doug and as always it was an easy hassle free experience. He is great to deal with in which is generally a stressful situation. Made everything a breeze. More

Great experience Brent Simmons helped me choose a great route for a test drive, which really helped me get a better idea of the vehicle I want to purchase. He also hel Brent Simmons helped me choose a great route for a test drive, which really helped me get a better idea of the vehicle I want to purchase. He also helped me clean both the exterior and the interior of the vehicle super efficiently. Devon Henry is awesome! He was very polite and helped me with all the paper work within no time! More

Awesome Exoerience Very pleased with the the entire shopping and sales experience. From the searching, to selection to delivery, we enjoyed working with the used sales d Very pleased with the the entire shopping and sales experience. From the searching, to selection to delivery, we enjoyed working with the used sales department at Joe Machens In Jefferson City. More

Service was excellent Service was awesome. Friendly and easy to work with staff. The Ranger is awesome. Forgot his name, but he helped get the phone synced and Sirius hook Service was awesome. Friendly and easy to work with staff. The Ranger is awesome. Forgot his name, but he helped get the phone synced and Sirius hooked was very knowledgeable and helpful, I think his name was Ben?? Awesome!!! More

Great Experience and a Great Car I had been looking for just the right prep we’d Mustang for a while and found this one on Autotrader. I worked almost exclusively through Email with I had been looking for just the right prep we’d Mustang for a while and found this one on Autotrader. I worked almost exclusively through Email with Cody since I live in St Louis. He was great obviously trying to sell the car but never high pressure and he answered every question I had and helped me set everything up before I ever arrived. Walked in and the car was exactly what I expected and I was in and out in no time at all and never felt pressured. Just informed and well taken care of. More

Another great experience Once again Douglas helped us get the right vehicle. We told him what we were looking for and he did the rest. He found the perfect vehicle for my wif Once again Douglas helped us get the right vehicle. We told him what we were looking for and he did the rest. He found the perfect vehicle for my wife. All she had to do was test drive it and the deal was done. Douglas always works hard to meet our expectations and makes the process easy More

Amazing You will not be disappointed if Douglas Keeler is your salesman! He goes above and beyond! He has such a positive attitude. Answers every question you You will not be disappointed if Douglas Keeler is your salesman! He goes above and beyond! He has such a positive attitude. Answers every question you have. Stayed with us through the entire process. Made sure we were well taken care of. Thank you Douglas!!!! I will never buy a car anywhere else!!! I am telling anyone who will listen about him and this dealership. More

A great team. Great team. Few delays. Customer focused techs. Attempts to resolve all issues. Everyone is very friendly and if they can’t resolve the matter, conta Great team. Few delays. Customer focused techs. Attempts to resolve all issues. Everyone is very friendly and if they can’t resolve the matter, contacts strange made to appropriate area. More

Not very happy new vehicle and been in shop alot !!!! My car is brand new and been in shop for rear end noise that cannot be figured out by service dept. I'm not very happy with the purchase of my first F My car is brand new and been in shop for rear end noise that cannot be figured out by service dept. I'm not very happy with the purchase of my first Ford vehicle. More

5 stars all the way We will always use Cody for as long as he is working with them. We bought our 2015 Ford escape and our 2019 Ford ranger with him. He listens and works We will always use Cody for as long as he is working with them. We bought our 2015 Ford escape and our 2019 Ford ranger with him. He listens and works with you the best he can for your benefit. More