Joe Machens Capital City Ford

Above and Beyond The service center along with Billy Underwood went above and beyond to take care of me and my Mustang. I was treated with the concern and respect that The service center along with Billy Underwood went above and beyond to take care of me and my Mustang. I was treated with the concern and respect that I long for when I seek help. I really appreciated that. I will recommend this facility to my friends and family. More

Quick sale. I talked to the salesman on a Friday, we drove from Kansas City on Saturday morning looked at the vehicle and and drove it home. I did think that for I talked to the salesman on a Friday, we drove from Kansas City on Saturday morning looked at the vehicle and and drove it home. I did think that for a ford certified vehicle there were more scratches than I would have liked. Bradley was our salesman and he did a great job in helping us and getting us out quickly so we could get back to Kc. More

Great Travis Domentrorch was fantastic! He went above and beyond to help me qith my car loan! Judy was wonderful, we have been going through her for many Travis Domentrorch was fantastic! He went above and beyond to help me qith my car loan! Judy was wonderful, we have been going through her for many years AND WILL CONTINUE TO DO SO. More

Buying a car was so easy and accommodating. Friendly, accommodating and makes the experience simple. Without a doubt, I would recommend this dealership to anyone. Very thankful I found this deal Friendly, accommodating and makes the experience simple. Without a doubt, I would recommend this dealership to anyone. Very thankful I found this dealership and will continue to go through Machens. More

Very professional and informative My advisor was Trenton who was patient with the many questions I had. As any dealership prices were high but he was able to give me a small break. Th My advisor was Trenton who was patient with the many questions I had. As any dealership prices were high but he was able to give me a small break. Thank you for taking your customers situation and concerns in consideration! More

It was efficient. Everything was well organized and efficient in all aspects. Everyone at the dealership made me feel that I was in a comfortable friend filled environm Everything was well organized and efficient in all aspects. Everyone at the dealership made me feel that I was in a comfortable friend filled environment. More

the people were very professional well the people were excellant with both of us.the waiting area was great for cold drinks and icecream matt was good with the paper work well the people were excellant with both of us.the waiting area was great for cold drinks and icecream matt was good with the paper work More

Easy as it gets! My experience with the crew at Machens Ford was fantastic. The staff was very organized, honest, professional and made my transaction as easy as possi My experience with the crew at Machens Ford was fantastic. The staff was very organized, honest, professional and made my transaction as easy as possible. I would definitely recommend them and will certainly deal with them again for my next truck purchase. More

Missing Lugnut Took vehicle in for oil change and tire rotation. Informed them that I noticed chrome cover over lugnut was missing after last tire rotation. Billed m Took vehicle in for oil change and tire rotation. Informed them that I noticed chrome cover over lugnut was missing after last tire rotation. Billed me for new lugnut, but when I got home noticed they never replaced the missing cover. More

Excellent Management Team Prompt courteous service. Excellent team helpful and friendly. The waiting room was amazing. Very clean. Staff seem to all get along. Highly recommend Prompt courteous service. Excellent team helpful and friendly. The waiting room was amazing. Very clean. Staff seem to all get along. Highly recommend Capital City Ford. More