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Joe Machens Capital City Ford
Jefferson City, MO
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,512 reviews
July 26, 2018
Surpassed All Expectations We were greeted warmly upon entering Joe Machens Capital City Ford, by Kyle Brink. he offered us a drink from their hospitality service area. Their We were greeted warmly upon entering Joe Machens Capital City Ford, by Kyle Brink. he offered us a drink from their hospitality service area. Their inventory of vehicles included what we were wanting. The respectful manner in which we related allowed us to quickly come to an agreed upon price and shortly after that we drove away in the vehicle of our choice, for the price we were hoping for. More
by Pablo
Employees Worked With
Kyle Brink, Brian Lorts, Jamie Wilson, Jamie Wilson, Brian Lorts, Kyle Brink
July 26, 2018
Sales staff , finance staff all was great on listing to what I wanted in a car and my price and my monthly payments. They had refreshments there on site. A smoot , finance staff all was great on listing to what I wanted in a car and my price and my monthly payments. They had refreshments there on site. A smooth experience More
by sepadelford
Verified CustomerEmployees Worked With
Matt Wilde, Scott Jackson, Billy Underwood
July 26, 2018
5000 mile service I got right in to get my vehicle serviced. It didn't take very long to get me in and out. Was explained what was done, and the condition of my vehicl I got right in to get my vehicle serviced. It didn't take very long to get me in and out. Was explained what was done, and the condition of my vehicle. More
by LARRYNJUDY
Employees Worked With
Angie Hulsey
July 26, 2018
Great Customer Service Everyone was very helpful and provided great customer service. The vehicle was cleaned while we filled out the paperwork. I would recommend them to ot Everyone was very helpful and provided great customer service. The vehicle was cleaned while we filled out the paperwork. I would recommend them to others. More
by jjhaugh
Employees Worked With
Tim Pratt
July 26, 2018
Terrible service. Have bought multiple tires from ford. Always claim it will be covered by warranty then it’s not. I Will not come back to ford Have bought multiple tires from ford. Always claim it will be covered by warranty then it’s not. I Will not come back to ford More
by Anonymous
Employees Worked With
Ron Inman
July 26, 2018
Wonderful customer service! Wonderful customer service and great people to work with. Everyone was very friendly and helpful from receptionist to sales to financing. I would reco Wonderful customer service and great people to work with. Everyone was very friendly and helpful from receptionist to sales to financing. I would recommend this dealership to everyone! More
by Crabtree28
Employees Worked With
Matt Wilde, Bradley Kellerman
July 25, 2018
Very attentive and thorough! I had been looking online for a new truck for several months at different dealerships. Machens had the one I wanted, I spoke with Judy and Tom they c I had been looking online for a new truck for several months at different dealerships. Machens had the one I wanted, I spoke with Judy and Tom they came up with a great deal met all my wants and needs. They were very thorough in the process. Matt was also very thorough through the financing process and helped me decide to go with the extended warranty. I’ve always had my Fords serviced there Josh Hussey on the Machens Dealership side has always been honest and upfront and helpful, Angie over in Quick Lane has been exceptional and accommodating to work with as well. More
by Jeff DeLong
Employees Worked With
Other Employees :
Josh Hussey, Matt Wilde, Angie Hulsey
July 25, 2018
Great shop. I’ve always enjoyed doing business with Joe Machens Capitol City. Very friendly helpful staff and great service. I would recommend them to everyone. I’ve always enjoyed doing business with Joe Machens Capitol City. Very friendly helpful staff and great service. I would recommend them to everyone. More
by mobiltekjc
Employees Worked With
Rick McDonald, Scott Jackson, Angie Hulsey
July 25, 2018
Oops! Missed Something I usually only have praise for the Joe Machens delaershop and service department. This time I had the Works performed on my car and waited for them to I usually only have praise for the Joe Machens delaershop and service department. This time I had the Works performed on my car and waited for them to completed the work. The service was completed quickly and I was on my way. Why then the oops and the rating of 4: I asked to check for potential under carriage damage behind the right front wheel where one could see some material hanging down; Steve, the intake guy, said they would check and trim the hanging material appropriately. Unfortunately for Steve I received the invitation to rate the work minutes after I noticed this item was not completed: it looks like he did not add it to the work order. More
by JP470FR
Employees Worked With
Steve Joplin
July 25, 2018
Cody and Jamie were great and bent over backwards to get us! Cody and Jamie were great to work with and had all the paperwork ready when we got there and we were on the road with our new vehicle in under an hour Cody and Jamie were great to work with and had all the paperwork ready when we got there and we were on the road with our new vehicle in under an hour. More
by Dennyl2000
Employees Worked With
Cody Byers, Jamie Wilson
