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Joe Machens Capital City Ford
Jefferson City, MO
7,570 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,570 reviews
August 06, 2018
Smokin Deal To Jared and the Machens crew. Thanks so much providing my wife and I prompt professional courtesy service upon arrival to pick up the new f-150 th To Jared and the Machens crew. Thanks so much providing my wife and I prompt professional courtesy service upon arrival to pick up the new f-150 that we feel we could not have gotten a better deal. What a great experience and and awesome truck. Thanks again Jared. More
by Ford
Employees Worked With
Jamie, Travis Dometrorch, Brian Lorts, Jerad Miller
August 06, 2018
Great car-buying experience When we bought my husband's truck last year we had found it online and stopped by for a test drive. They offered us a great trade-in and good price on When we bought my husband's truck last year we had found it online and stopped by for a test drive. They offered us a great trade-in and good price on the truck and the whole process was smooth and easy. So when it was time to trade my car for one with a third row, we were thrilled when Machens had the perfect Explorer. Devon Henry is friendly and knowledgeable and working with him is entirely stress free. I would highly recommend this dealership. More
by mhstoltz
Verified CustomerEmployees Worked With
Matt Wilde, Devon Henry
August 06, 2018
Experience Awesome experience, very accomadating and friendly. I will definitely return for any vehicle needs I have in the future. Couldn’t ask for an easier ca Awesome experience, very accomadating and friendly. I will definitely return for any vehicle needs I have in the future. Couldn’t ask for an easier car buying experience. More
by kaosborne
Employees Worked With
August 05, 2018
AC repair Had to call three times to get anyone in the service dept to answer, but then I talked to the cashier who was very helpful Had to call three times to get anyone in the service dept to answer, but then I talked to the cashier who was very helpful More
by deekt
Employees Worked With
Steve Joplin
August 05, 2018
Really!!! The work was done quickly and as I requested. The service gentlemen even asked me if I wanted to have the cabin filer changed and showed it to me. The work was done quickly and as I requested. The service gentlemen even asked me if I wanted to have the cabin filer changed and showed it to me. More
by aubuchonm
Employees Worked With
Can't remembr the names!!!!
August 05, 2018
Good fast service Oil change and tire rotation in 45 minutes and I was number 4 in line. Nice customer waiting area with fresh donuts. I recommend them. Oil change and tire rotation in 45 minutes and I was number 4 in line. Nice customer waiting area with fresh donuts. I recommend them. More
by harrisg3
Employees Worked With
Ron Inman
August 05, 2018
Randy Wells & Jaime Wilson Randy was extremely patient answering all of my questions and comparisons. Jaime explained all of the what it's of financing. Great experience. I w Randy was extremely patient answering all of my questions and comparisons. Jaime explained all of the what it's of financing. Great experience. I wish the dealership had a better color selection. More
by koanola
Employees Worked With
Randy Wells, Jamie Wilson
August 04, 2018
Jared -our salesman Jared was very knowledgeable and helpful when we purchased our 2015 Lincoln MKZ. He went through the specifications of the car throughly and he wasn’ Jared was very knowledgeable and helpful when we purchased our 2015 Lincoln MKZ. He went through the specifications of the car throughly and he wasn’t a pushy salesman, which we greatly appreciated. Allen & Vickie Smith More
by Vickue69
Employees Worked With
Jamie Wilson, Jerad Miller
August 04, 2018
Amazing! They were really helpful! They got me into a brand new car with very little money. The energy is through the roof and they are always making jokes. I They were really helpful! They got me into a brand new car with very little money. The energy is through the roof and they are always making jokes. I strongly recommend them. More
by DeAngla123
Employees Worked With
Brad Bartlett, Travis Dometrorch
August 04, 2018
Very friendly, knowledgeable, customer based experience. John Lange had been recommended to us so we called and set a time that was convenient for us to look at what was available. John took time to look at John Lange had been recommended to us so we called and set a time that was convenient for us to look at what was available. John took time to look at several vehicles with us. Never pushy! We finally found a car we wanted to test drive and ended up purchasing the next day over the phone as I was on my way out of town. Completed our purchase four days later. Thanks to John Lange, Tom Stegman, and Travis Dometrorch for being accommodating and making the purchase and financing process easy. More
by Holloway105
