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Joe Machens Capital City Ford
Jefferson City, MO
7,573 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,573 reviews
August 04, 2018
Jared -our salesman Jared was very knowledgeable and helpful when we purchased our 2015 Lincoln MKZ. He went through the specifications of the car throughly and he wasn’ Jared was very knowledgeable and helpful when we purchased our 2015 Lincoln MKZ. He went through the specifications of the car throughly and he wasn’t a pushy salesman, which we greatly appreciated. Allen & Vickie Smith More
by Vickue69
Employees Worked With
Jamie Wilson, Jerad Miller
August 04, 2018
Amazing! They were really helpful! They got me into a brand new car with very little money. The energy is through the roof and they are always making jokes. I They were really helpful! They got me into a brand new car with very little money. The energy is through the roof and they are always making jokes. I strongly recommend them. More
by DeAngla123
Employees Worked With
Brad Bartlett, Travis Dometrorch
August 04, 2018
Very friendly, knowledgeable, customer based experience. John Lange had been recommended to us so we called and set a time that was convenient for us to look at what was available. John took time to look at John Lange had been recommended to us so we called and set a time that was convenient for us to look at what was available. John took time to look at several vehicles with us. Never pushy! We finally found a car we wanted to test drive and ended up purchasing the next day over the phone as I was on my way out of town. Completed our purchase four days later. Thanks to John Lange, Tom Stegman, and Travis Dometrorch for being accommodating and making the purchase and financing process easy. More
by Holloway105
Verified CustomerAugust 03, 2018
fast -honest- fun Worked with Joe . He showed me what I wanted and worked a deal. This was done very quick which I like. Joe was honest with us. He made car buying fun Worked with Joe . He showed me what I wanted and worked a deal. This was done very quick which I like. Joe was honest with us. He made car buying fun again. More
by Ronci
August 03, 2018
Amazing work we will return for other vehicles Ben Mcgrail did an amazing job helping me find the perfect truck. He was low pressure but willing to do whatever we needed. Thanks a lot Ben for your Ben Mcgrail did an amazing job helping me find the perfect truck. He was low pressure but willing to do whatever we needed. Thanks a lot Ben for your hard work. More
by Jesse.berendzen
Employees Worked With
Rick McDonald, Ben McGrail
August 03, 2018
Oil change / lights fixed Everything went fine. They don’t have the lights onsite so will have to go back for that. Service was great and I would go back. Everything went fine. They don’t have the lights onsite so will have to go back for that. Service was great and I would go back. More
by SCROGGINSCURTIS
Employees Worked With
Angie Hulsey
August 03, 2018
Great job! Very friendly service reps. Explained everything clearly and fully. I will continue to use this dealership, even though there is one even closer to my Very friendly service reps. Explained everything clearly and fully. I will continue to use this dealership, even though there is one even closer to my home. More
by JMR2237
Employees Worked With
Angie Hulsey
August 03, 2018
Oil change Honestly they weren't very friendly in the quick lane. You can never get into the service department. Definitely not like Columbia's service, we cou Honestly they weren't very friendly in the quick lane. You can never get into the service department. Definitely not like Columbia's service, we could drive up and they would get us in. They were suppose to call us when it was finished because we were just walking around wasting time, over an hour and a half, but nobody called. We just happened to see it setting outside so we went in the office and nobody even acknowledged we were standing there. More
by kevcourtd
Employees Worked With
Ron Inman, Angie Hulsey
August 03, 2018
Buying a used truck People at the dealership were great. Truck needed windshield replaced and the glass contractor held up delivery.i believe I'm getting a very nice truc People at the dealership were great. Truck needed windshield replaced and the glass contractor held up delivery.i believe I'm getting a very nice truck at a fair price(you'd always like to get them cheaper)I've bought all my Fords there and have been good experience. More
by firetiques127
August 03, 2018
Great! Had a great experience buying my first car at Joe Machens Capital City Ford. Friendly and easy to work with! All staff members were great! Had a great experience buying my first car at Joe Machens Capital City Ford. Friendly and easy to work with! All staff members were great! More
by PacMan
Employees Worked With
Jamie Wilson, Shawn Wagner
