Joe Machens Capital City Ford

Wonderful! Joe was great as always! There is something specific you want let him know and he’ll find it. They always exceed expectations and easy to deal with. Joe was great as always! There is something specific you want let him know and he’ll find it. They always exceed expectations and easy to deal with. More

Return customer would highly recommend! Having purchased a number of vehicles from Randy and Tom when it was time for a new car Randy was the first call I made. Randy was great finding my pe Having purchased a number of vehicles from Randy and Tom when it was time for a new car Randy was the first call I made. Randy was great finding my perfect car. Jamie I had never worked with before but I’m so happy to have him working on my financing. Everything went smoothly. Tom was very supportive and made sure I was satisfied. I would highly recommend anyone needing a vehicle give Randy a call. Randy, Jamie and Tom thank you for making buying a new car a positive experience. More

5,000 mile oil change Got me in fast without having to have an appt which is very convenient for my schedule. Changed my oil and as an added service rotated my tires for fr Got me in fast without having to have an appt which is very convenient for my schedule. Changed my oil and as an added service rotated my tires for free which is an added bonus. Thank you for your service and making maintaining my car a breeze! More

Flex comes through again!! With expecting a new baby we needed something a little bigger. We found a vehicle at another Machens location and while Douglas “Flex” Keeler was on With expecting a new baby we needed something a little bigger. We found a vehicle at another Machens location and while Douglas “Flex” Keeler was on vacation he got in touch with me literally as soon as he got back into work. While it wasn’t a Ford he still gave it his all and got us into the vehicle to suit our needs at a price to suit our budget. This makes vehicle #6 that we have gotten through Doug. If you’re looking for a good salesman, he’s your guy! More

Oil Change/Lube Walk-in oil change & lube at quick lane, Joe Machens Capital City Ford dealership. Got vehicle into service area within 15 minutes and was finished in Walk-in oil change & lube at quick lane, Joe Machens Capital City Ford dealership. Got vehicle into service area within 15 minutes and was finished in less than 25 additional minutes. All personnel were friendly and courteous. More

Surprised at low pressure and cooperative service! We avoided dealerships due to high-pressure sales persons, however that was not our experience at Joe Machens. Jared Miller was cooperative in meetin We avoided dealerships due to high-pressure sales persons, however that was not our experience at Joe Machens. Jared Miller was cooperative in meeting our expectations and making sure we were satisfied from beginning to end. More

Great customer service, as always The people at Joe Machens always help us pick out the right vehicle! The customer service is always great and makes us feel more then welcome! The people at Joe Machens always help us pick out the right vehicle! The customer service is always great and makes us feel more then welcome! More

Showed what we asked to see & not something we did not want Shawn was very friendly and helpful. He asked what criteria we were looking for and showed us another that met our criteria other than what we found Shawn was very friendly and helpful. He asked what criteria we were looking for and showed us another that met our criteria other than what we found on their website. He did not try to sell us something that we did not want. We appreciated that. We had a good experience other than the price. Who doesn't want to get a car cheaper than what they bought it for? But, we had a dollar value in mind (we did not share that dollar value with them) that we would not go over and the car we purchased was within that dollar value. It is a very nice car and we are very happy with the purchase. More

Above and Beyond The service center along with Billy Underwood went above and beyond to take care of me and my Mustang. I was treated with the concern and respect that The service center along with Billy Underwood went above and beyond to take care of me and my Mustang. I was treated with the concern and respect that I long for when I seek help. I really appreciated that. I will recommend this facility to my friends and family. More

Quick sale. I talked to the salesman on a Friday, we drove from Kansas City on Saturday morning looked at the vehicle and and drove it home. I did think that for I talked to the salesman on a Friday, we drove from Kansas City on Saturday morning looked at the vehicle and and drove it home. I did think that for a ford certified vehicle there were more scratches than I would have liked. Bradley was our salesman and he did a great job in helping us and getting us out quickly so we could get back to Kc. More