Joe Machens Capital City Ford

Great Customer Service At Joe Machens Capital City Ford, we received excellent customer service and assistance in finding our new vehicle. The employees there were friendly, At Joe Machens Capital City Ford, we received excellent customer service and assistance in finding our new vehicle. The employees there were friendly, helpful, and answered all of our questions. More

Why make an appointment Had an 8:30 appointment for a recall. Told the recall wouldn't take more the and hour. Walked the greenway for a while called to check if it was done Had an 8:30 appointment for a recall. Told the recall wouldn't take more the and hour. Walked the greenway for a while called to check if it was done at 10:20 and it hadn't even been pulled in yet. Then I waited at the dealership until 11:30. And they called the house when I just gave them my cell at the drop off. Why make an appointment if recalls are treated as walk-ins? More

Service to trade From beginning in the service department with Beau with my Chevy Tahoe that had seen her last days through purchasing and financing the Jeep Grand Che From beginning in the service department with Beau with my Chevy Tahoe that had seen her last days through purchasing and financing the Jeep Grand Cherokee with Doug, Terry, and Rick, I was treated with top notch service. This is our third vehicle purchased through capital city and working with Doug. I’m sure it won’t be the last! More

Got my car! Joe Machens goes above and beyond to get you the best deal! They work very closely with you so you're satisfied and leave happy. Joe Machens goes above and beyond to get you the best deal! They work very closely with you so you're satisfied and leave happy. More

Great John in the service center took care of everything. He did a great job and Keith, the technician did a great job on my vehicle. John in the service center took care of everything. He did a great job and Keith, the technician did a great job on my vehicle. More

Great experience! Jerad Miller was my salesman and was great to work with and made the process enjoyable. Jamie Wilson did my financing and was also a pleasure to work Jerad Miller was my salesman and was great to work with and made the process enjoyable. Jamie Wilson did my financing and was also a pleasure to work with. My next purchase will definitely be at Machens with Jerad! More

Great bunch of people! I have been dealing with them for a lot of years. I always have had friendly service and everyone I deal with is super nice. When they didn't have the I have been dealing with them for a lot of years. I always have had friendly service and everyone I deal with is super nice. When they didn't have the car I wanted they found one . Randy Wells great guy and sales rep. Great place to do you car shopping. More

Impossible situation I came in with low expectations. My credit isn't the best and I was still paying on a car I had gotten from jd byrider. I didn't really expect them to I came in with low expectations. My credit isn't the best and I was still paying on a car I had gotten from jd byrider. I didn't really expect them to be able to get me into a new car but I was so fed up with the situation I was in that I gave it a try. Joe Herx greeted me as soon as I walked in and really listened to what I had to say. Joe and Mike Slinkerd crunched the numbers and were able to get me into a brand new car of my dreams. I can't even begin to describe how grateful and excited I am about the experience I had. More

Satisfied We were very satisfied working with salesman Devon. He was knowledgeable while not pushy and took time helping us figure out what we wanted. Will defi We were very satisfied working with salesman Devon. He was knowledgeable while not pushy and took time helping us figure out what we wanted. Will definitely talk to him first when we are in the market for another. More

Good mostly, could have paid more for trade in. Salesman could have explained all aspects of the vehicle in more depth. Could have explained all functions and accessories in more detail while custom Salesman could have explained all aspects of the vehicle in more depth. Could have explained all functions and accessories in more detail while customer was present at dealership. More