Joe Machens Capital City Ford

Great Excellent experience for our family. Sales team and finance department went above expectation to ensure that we were taken care of. Our needs were mor Excellent experience for our family. Sales team and finance department went above expectation to ensure that we were taken care of. Our needs were more important to them than just making a sale. More

Amazing new purchase Ben was polite and helpful, working very efficiently to get our family into a new car we loved in our price range. Traded in our previous purchase fro Ben was polite and helpful, working very efficiently to get our family into a new car we loved in our price range. Traded in our previous purchase from Joe Machens and he diligently saw to it that we got top dollar for it. The experience you're given is incredible and Ben certainly deserves a raise for his effort. This is now the 3rd car I've purchased with Joe Machens and will certainly be back when it's time to trade up. More

Great staff, very friendly and very helpful We dropped by the lot killing time before a movie not really intending to purchase anything. We were quickly greeted and given information about the We dropped by the lot killing time before a movie not really intending to purchase anything. We were quickly greeted and given information about the cars we were looking at. Once we decided on a car the ball was in our court and moved at our speed. The staff was polite and helpful to get us into our new car. More

Great customer care. As always I was greeted quickly with a smile. Courtesy in answering questions about time, a tire concern etc were thoroughly handled in a timely and e As always I was greeted quickly with a smile. Courtesy in answering questions about time, a tire concern etc were thoroughly handled in a timely and efficient manner. More

Great experience, very professional and easy to work with! Recently purchased a new car and our sales person Bradley was wonderful to work with. He kept up the search until he found the exact vehicle we were l Recently purchased a new car and our sales person Bradley was wonderful to work with. He kept up the search until he found the exact vehicle we were looking for. Really appreciate the time and effort he gave to us and his patience with answering all of our questions. Terry presented us the financing options and service warranty options in a professional manner which was easy to understand. Tom made sure our expectations were exceeded and that we were satisfied with our purchase. This was a very enjoyable experience. We love our new vehicle and will recommend Joe Machens Ford in Jefferson City to our friends and family. More

Awesome experience! My daughter was looking to purchase her first car. Ben did a great job finding something that fit her perfectly with great gas mileage. Then, to top i My daughter was looking to purchase her first car. Ben did a great job finding something that fit her perfectly with great gas mileage. Then, to top it off Travis found an astounding interest rate and even got her a rebate for recently graduating college! They as a team worked well to get her into something comfortable for her. She had a fantastic first car buying experience. In fact, our family has always had a great experience at Joe Machens Ford - Jefferson City. In total in the last three years, my boyfriend and I as well as my sister and her husband have purchased a total of six vehicles from them. In our experience we wouldn't go with anyone else!! More

Dodge Nitro The dealership was very good Salesman Doug Underwood, and Randy Wells were very nice. Travis Dometroch was very helpful in Finance. They were all v The dealership was very good Salesman Doug Underwood, and Randy Wells were very nice. Travis Dometroch was very helpful in Finance. They were all very helpful, and went beyond to be of service. This dealership is what it should be like Reminds me of old time customer service, where the customer is important. More

Good experience I told the salesman what I was looking for and he found something even better for me at a better price. So glad i took the time to hear what else he h I told the salesman what I was looking for and he found something even better for me at a better price. So glad i took the time to hear what else he had to offer! More

Excellent customer service I would recommend Joe Machens service department to my friends and family any day of the week. Wonderful customer service, the ladies in the cashier's I would recommend Joe Machens service department to my friends and family any day of the week. Wonderful customer service, the ladies in the cashier's office are great and they do exceptional work on my vehicle. More

Great service!! Very fast and efficient, Kyle had everything ready to go when I arrived! Enjoyed my experience with this dealer! I would definitely recommend! Great s Very fast and efficient, Kyle had everything ready to go when I arrived! Enjoyed my experience with this dealer! I would definitely recommend! Great service! More