Joe Machens Capital City Ford

My Lincoln MKC Warranty covered completely! Service department did a diagnostic testing and found the problem. Scheduled my visit. Fixed my car! Personnel were frien Warranty covered completely! Service department did a diagnostic testing and found the problem. Scheduled my visit. Fixed my car! Personnel were friendly and courteous. Can’t remember his name, but the guy who took care of me was extremely nice and kept me informed of every aspect of getting my car fixed. I highly commend him for his professionalism and kindness. More

Bad smell from ac Took in a navigator with 31000 miles on it. Has a horrible musty smell when the ac kicks on. Expected it to be a filter needing replaced. When I picke Took in a navigator with 31000 miles on it. Has a horrible musty smell when the ac kicks on. Expected it to be a filter needing replaced. When I picked it up I was told there is no cabin air filter on that model and there wasn’t much they could do. They cleaned the vents and added some air freshener scent. Now it smells musty when the ac turns on and like someone is spraying bathroom air freshener the rest of the time. An awful solution that seems like a quick cheap fix instead of finding the real problem. Not sure who I worked with so I just picked a name in service so it would accept my review More

Great service by great employees John and Josh are the best Had a great experience, called John Desmond set up a service for Josh Hussey to perform on my 2017 Expedition. Both employees were very helpful and p Had a great experience, called John Desmond set up a service for Josh Hussey to perform on my 2017 Expedition. Both employees were very helpful and professional in their responsibilities in taking the best care of my vehicle. Great job guys, wouldn’t take my cars any place else. More

New mustang This is the second time I've visited and 2nd time I've purchased a new mustang. Brad Bartlett is a great salesman and I'll continue to do business wi This is the second time I've visited and 2nd time I've purchased a new mustang. Brad Bartlett is a great salesman and I'll continue to do business with him in the future. More

Cody Byers did great! We had not shopped Jeff City for used cars before but opportunity presented itself as we were in town for the week. Cody was cordial, informative and We had not shopped Jeff City for used cars before but opportunity presented itself as we were in town for the week. Cody was cordial, informative and easy to be with Jamie was efficient and speedy with the paper work. Cody kept in touch me via text which was helpful due to our busy schedules. I was able to seal the deal myself. I felt comfortable and confident with the staff I worked with at Joe Machens Capital and would highly recommend Cody to anyone. More

Awesome place. Don't like going anywhere else! Great place. Very friendly and will do what they can to put you into the vehicle that you want. Will always give the best deals on vehicles compares t Great place. Very friendly and will do what they can to put you into the vehicle that you want. Will always give the best deals on vehicles compares to the other dealerships. My wife and I have bought several vehicles here and don't like to go anywhere else. Even to just look. More

Amaze-Balls!!! Ben might be the single coolest person I've ever met. We became best friends instantly, and he successfully talked us into purchasing a beautiful truc Ben might be the single coolest person I've ever met. We became best friends instantly, and he successfully talked us into purchasing a beautiful truck! I'll be singinging every time I get in the truck because of him. "making my way down town......" Thanks Ben for staying so positive knowing commission was almost non existent on this sale! We appreciate it, and will be sending everyone we know and even some we don't your way. Cody and I have a gift for you! More

Great hospitality and fast service! The said it would be 30.minutes before I could get in and I believe it was just after that when my car was done. My daughter had fun with the Pac-man The said it would be 30.minutes before I could get in and I believe it was just after that when my car was done. My daughter had fun with the Pac-man game and ice cream..thanks for thinking of the kids! More

service department The gentleman I dealt with was very polite and informative. I only go to them to have my car serviced because I trust them. I don’t have to have an ap The gentleman I dealt with was very polite and informative. I only go to them to have my car serviced because I trust them. I don’t have to have an appointment More

Very helpful salesman Even though we were in the market for a used vehicle, Randy Wells, the salesman was helpful and patient. Out of all the employees we dealt with, Rand Even though we were in the market for a used vehicle, Randy Wells, the salesman was helpful and patient. Out of all the employees we dealt with, Randy was the most professional. More