Joe Machens Capital City Ford

Well rehearsed dealership all around This dealership can handle all of your vehicle needs from A to Z. I have purchased vehicles and have had service performed. The team is capable and kn This dealership can handle all of your vehicle needs from A to Z. I have purchased vehicles and have had service performed. The team is capable and knowledgeable about their business. Ask questions and you get quality feedback to make an educated decision. More

Always great Great job. Always great service. Explained every thing to me on additional issue outside of the oil change. Appreciated the info about additional ser Great job. Always great service. Explained every thing to me on additional issue outside of the oil change. Appreciated the info about additional services available. More

A great place to deal with! YOUR SALES, PERSON, JERAD, WAS GREAT TO WORK WITH AS WELL AS THE SALES MAMBER.. BOTH WERE UNDERSTADING OF MY NEEDS AND MADE THE SALES A JOY FOR ME TO YOUR SALES, PERSON, JERAD, WAS GREAT TO WORK WITH AS WELL AS THE SALES MAMBER.. BOTH WERE UNDERSTADING OF MY NEEDS AND MADE THE SALES A JOY FOR ME TO WORK WITH, THE CAR WAS READY, IN GREAT SHAPE AND LATER ON, JERAD FOLLOWED WITH A PHONE CALL TO MAKE SURE ALL WAS OK. THANKS FOR GREAT SLAES TEAM!! JIM SCHAFFNER More

Excellent I have purchased two vehicles from this dealership. By far the best customer service I have ever had when shopping for or buying a car! Doug Underwoo I have purchased two vehicles from this dealership. By far the best customer service I have ever had when shopping for or buying a car! Doug Underwood is amazing to work with. He was able to find me exactly what I was looking for without me stepping on the lot! When I drove up to Jeff City from Springfield Mo he had found the perfect car for me! I will continue to make the drive for all future purchases! More

Great overall car buying experience I live away from Jeff City and Mike made it possible for me to see the truck on a Sunday. Over and above what I expected and it was a great buying ex I live away from Jeff City and Mike made it possible for me to see the truck on a Sunday. Over and above what I expected and it was a great buying experience. Everyone at the dealership is 1st class. More

Crappy The dealership didn’t want to loan me a vehicle while mine was being looked at. The lady at the window was very crabby and didn’t make me feel like sh The dealership didn’t want to loan me a vehicle while mine was being looked at. The lady at the window was very crabby and didn’t make me feel like she wanted to help me. When I returned the loaned vehicle, I was told it had a large scratch on the passenger door when I know it did not happen while I had it. I explained twice that the car was parked in my garage and no one was near it until I returned it to the dealership. I then ended up getting very upset with the girl that called and told her I was not going to pay for something that didn’t happen while I had it. After my horrible experience, nothing was figured out with my own car. More

Love my '18 XLT Sport! Could not be happier. Columbia would not even talk. I ask for a "spray-in" liner, and they said I could have it "at cost. Capital City threw it in Could not be happier. Columbia would not even talk. I ask for a "spray-in" liner, and they said I could have it "at cost. Capital City threw it in and gave me $500 dollars more on my trade. Thanks Joe! Also saved me about $800 dollars in sales tax!! Thanks Matt! More

Great Service Great team in the service department. We had a small issue with equipment on our new vehicle and they worked out a solution that completely satisfied Great team in the service department. We had a small issue with equipment on our new vehicle and they worked out a solution that completely satisfied us. Highly recommended. More

Very very good Always very kind and helpful. I never feel like I might be taken advantage of because I’m older and a woman. They also helped me with a minor thing li Always very kind and helpful. I never feel like I might be taken advantage of because I’m older and a woman. They also helped me with a minor thing like changing the time on my clock.. They are a reason I don’t look at newer cars at other dealerships. More

John Lange and Capital City Ford I was replacing the truck I've had for 18 years and I was greeted by a professional, pleasant experience at Joe Machens Capital City Ford dealership. I was replacing the truck I've had for 18 years and I was greeted by a professional, pleasant experience at Joe Machens Capital City Ford dealership. I made the hour and a half drive and I'm happy I did! I highly recommend Mr. John Lange for your salesperson. Thank you again Mr Lange for all your help. Can't forget Jaime Wilson in the finance department. It was a pleasure to meet all of you. More