Joe Machens Capital City Ford

Helpful and As I called Kris York my dealer, he asked about my budget and what kind of features I would like. He did an amazing job at fitting both my needs. The As I called Kris York my dealer, he asked about my budget and what kind of features I would like. He did an amazing job at fitting both my needs. The communication skills as I did all the negatiations from home, he always kept me informed on what was happening and what the next step was. Finance- they were amazing, they want you to get in a car and will try to make it work to the best of their ability. More

Great Customer Service I would highly recommend Joe Machens! Great customer service. The last 3 cars I have bought, have come from Machens and I won’t go anywhere else. I we I would highly recommend Joe Machens! Great customer service. The last 3 cars I have bought, have come from Machens and I won’t go anywhere else. I went in knowing what I wanted and they worked for me! More

And easy and enjoyable experience We felt very welcome and felt that we were treated well. We had an enjoyable experience and were always treated by friendly people. We would recommend We felt very welcome and felt that we were treated well. We had an enjoyable experience and were always treated by friendly people. We would recommend Joe Machens Capitol City Ford to others. More

Great Thank you for taking care of my car. Thank you for taking me to work. I had my car back by noon on the same day, so that was really good. Thank you for taking care of my car. Thank you for taking me to work. I had my car back by noon on the same day, so that was really good. More

Routinely efficient Doug scheduled my service a few days in advance to accommodate me . As soon as the oil change and tire rotation was complete , he called my cell an Doug scheduled my service a few days in advance to accommodate me . As soon as the oil change and tire rotation was complete , he called my cell and left a message . Less than$50. !! More

Great I live 600 miles from this dealer and they were great in assisting me in finding appropriate flights and sent a driver to pick me up at the airport. I live 600 miles from this dealer and they were great in assisting me in finding appropriate flights and sent a driver to pick me up at the airport. Very efficient in every aspect of the sale. More

Great service! I had great service on Sunday! It was really busy but I was greeted and taken care of quickly. Justin was very friendly and helpful! I had great service on Sunday! It was really busy but I was greeted and taken care of quickly. Justin was very friendly and helpful! More

Great service I had the works service done to my vehicle and was in and out in under 40 minutes. Very friendly service and I got no run around. I had the works service done to my vehicle and was in and out in under 40 minutes. Very friendly service and I got no run around. More

Good customer service BUT horrible company policy. I have a Ford Focus that shakes when accelerating from a stopped position. From what I was told at the dealership, this is a common issue of the Ford I have a Ford Focus that shakes when accelerating from a stopped position. From what I was told at the dealership, this is a common issue of the Ford Focus. I wish I was told this when I was buying it. To make matters worse, Ford will not do anything until it fails the shutter test to a certain degree. The only option I was given was to keep bringing my car in. That’s not acceptable. This will be my last Ford. More

Great service department I am glad you brought Angie back to the service department. She is always on top of the service and keeps me updated. Keep her don’t let her go. I am glad you brought Angie back to the service department. She is always on top of the service and keeps me updated. Keep her don’t let her go. More