Joe Machens Capital City Ford

Douglas is the go to salesman! 5 stars hands down! This is my 3rd vehicle I have purchased from Douglas Keeler at Machens and will never go to another dealer nor salesman. If you 5 stars hands down! This is my 3rd vehicle I have purchased from Douglas Keeler at Machens and will never go to another dealer nor salesman. If you are looking for any vehicle, new or used, and want the best possible buying experience look no further. Doug is the most professional, hassle free, honest, and fun guy to work with. He listened to what I needed and wanted, and helped guide me and my family into the best possible vehicle I could ask for, to include giving me the best rate around. After a few test drives of several vehicles, we found the one we wanted. As I am currently in the military, and am gone from home on a regular basis I didn't have time to go in person and talk numbers and price... I trust Doug so much, we worked out price, financing and rate over the phone! [Which I normally don't recommend nor would ever do] I must hand it to him and the staff behind the scenes for having me in and out in a timely manner that worked with my schedule after hours, paperwork done in literally 5 min, [including warrenty] , thanks Mike, [again over the phone] all at an unbelievable price. Must give thanks to Tom Stegman as well for putting up with my frugalness. I might also add that Doug takes the time to not just talk shop and truly cares about his customers as 6 months prior, he worked with me when I was ready to pull the trigger on a car, we found one, I test drove one for a whole weekend was ready to buy and a day before I was going to purchase, life happened.. i had some family, medical issues amd timing is wrong. Doug was understanding, rather than blow me off because I didn't buy, he actually checked up on my family and I later that week. What an all around good guy and phenomenal person. Again, if your looking for a vehicle, and want the best possible man and buying experience, call Doug! More

Jerad has never let me down! This is the second vehicle I have bought with Jerad and I will continue to recommend him to anyone needing a vehicle in CHIEFS KINGDOM!! This is the second vehicle I have bought with Jerad and I will continue to recommend him to anyone needing a vehicle in CHIEFS KINGDOM!! More

Couldn’ be happier Doug always seems to be able to find just what we are looking for. Doug, Brian, and Mike made the process so easy. My wife loves her new F150. We wil Doug always seems to be able to find just what we are looking for. Doug, Brian, and Mike made the process so easy. My wife loves her new F150. We will definitely be back when we are ready for our next vehicle! More

Great experience with Ben! Will send friends and family to Ben for their next vehicle. We will also be purchasing any future vehicles from machens. Everyone very friendly and Will send friends and family to Ben for their next vehicle. We will also be purchasing any future vehicles from machens. Everyone very friendly and helpful. More

Glad to purchase another vehicle from Machens Capital City We were happy to be able to purchase another vehicle from Mike Rogers. He makes shopping for a vehicle simple and easy. He always goes above and bey We were happy to be able to purchase another vehicle from Mike Rogers. He makes shopping for a vehicle simple and easy. He always goes above and beyond to make sure we are satisfied before, during and after the sale. More

Bought a new car Mike was wonderful to work with! He got me exactly what I wanted and went above and beyond to get it. I wanted it from a different machens dealership Mike was wonderful to work with! He got me exactly what I wanted and went above and beyond to get it. I wanted it from a different machens dealership and he had it within 24 hours for me. Then when I moved on to the finance part mike slinkard was so great to work with. He was fast and efficient and explained everything great! More

Tire Problem Angie was so helpful in resolving a problem I've had with a tire. Everything works great now! And, as always, when I saw Tom , he was super friendly Angie was so helpful in resolving a problem I've had with a tire. Everything works great now! And, as always, when I saw Tom , he was super friendly and asked if everything was being taken care of. More

Oil change and 99 point inspection The service was great. I received friendly service and everything was completed to my satisfaction. The only problem I had was my car used to be vac The service was great. I received friendly service and everything was completed to my satisfaction. The only problem I had was my car used to be vacuumed when I had it in for service. This was not done and there was dirt I had to clean off on the floor panel by the door. More

Service Great job of fixing in a timely manner. Even thought the sales team did not do a good job of communicating the service department was great. Great job of fixing in a timely manner. Even thought the sales team did not do a good job of communicating the service department was great. More