Joe Machens Capital City Ford

Blessings in disguise Could not be any happier with the excellent customer service I received from this team. Went in with nervousness and walked out a very happy customer. Could not be any happier with the excellent customer service I received from this team. Went in with nervousness and walked out a very happy customer. Kristopher did not make me feel pressured and that’s what I appreciate the most. Kristopher and his team went ABOVE AND BEYOND to make sure I was put into something that I could enjoy and afford with no problem. My salesman and his team also tinted my windows and suggested warranties to fit my needs. I even walked out with a cheaper car insurance company! I recommend Kristopher and his team to anybody seeking a vehicle! Good job guys! More

Purchased a used vehicle Joe Machens Capital City Ford is the best dealership I have ever purchased a vehicle from. This is the second vehicle I have purchased from them this Joe Machens Capital City Ford is the best dealership I have ever purchased a vehicle from. This is the second vehicle I have purchased from them this year. Very polite and easy to deal with. More

We got a great car We really love our car... we didnt like the wait but in the end it was worth it... The car is really nice and we love it..... We really love our car... we didnt like the wait but in the end it was worth it... The car is really nice and we love it..... More

Awesome Jared was very helpful with helping me find the right car for me! He didn’t make me feel pressured to make a decision! I would recommend him again! Jared was very helpful with helping me find the right car for me! He didn’t make me feel pressured to make a decision! I would recommend him again! More

Great service I had multiple requests and a limited time available for: works service package, 40,000 mile check-up, and car inspection. The tech was friendly and e I had multiple requests and a limited time available for: works service package, 40,000 mile check-up, and car inspection. The tech was friendly and efficient and got my car in right away. She took the time to inform me of the cost involved, which I appreciated. They were busy that day but got my car in and out within an hour! I will not hesitate in being a return customer to Fast Lane at Joe Machens. More

Wonderful customer service! Wonderful customer service and great people to work with. Everyone was very friendly and helpful from receptionist to sales to financing. I would reco Wonderful customer service and great people to work with. Everyone was very friendly and helpful from receptionist to sales to financing. I would recommend this dealership to everyone! More

Terrible service. Have bought multiple tires from ford. Always claim it will be covered by warranty then it’s not. I Will not come back to ford Have bought multiple tires from ford. Always claim it will be covered by warranty then it’s not. I Will not come back to ford More

Surpassed All Expectations We were greeted warmly upon entering Joe Machens Capital City Ford, by Kyle Brink. he offered us a drink from their hospitality service area. Their We were greeted warmly upon entering Joe Machens Capital City Ford, by Kyle Brink. he offered us a drink from their hospitality service area. Their inventory of vehicles included what we were wanting. The respectful manner in which we related allowed us to quickly come to an agreed upon price and shortly after that we drove away in the vehicle of our choice, for the price we were hoping for. More

Great Customer Service Everyone was very helpful and provided great customer service. The vehicle was cleaned while we filled out the paperwork. I would recommend them to ot Everyone was very helpful and provided great customer service. The vehicle was cleaned while we filled out the paperwork. I would recommend them to others. More

5000 mile service I got right in to get my vehicle serviced. It didn't take very long to get me in and out. Was explained what was done, and the condition of my vehicl I got right in to get my vehicle serviced. It didn't take very long to get me in and out. Was explained what was done, and the condition of my vehicle. More