Joe Machens Capital City Ford

Painless Car Purchase We had been looking for several months for a specific vehicle and found it on the Machens website. Randy Wells made the experience a quick and easy o We had been looking for several months for a specific vehicle and found it on the Machens website. Randy Wells made the experience a quick and easy one. I would definitely recommend Randy to people I know looking for a vehicle. More

Always a great experience They always put the customer first. Never had a bad experience! I will continue getting my escape serviced there because of the staff and quality work They always put the customer first. Never had a bad experience! I will continue getting my escape serviced there because of the staff and quality work they do! More

Oil change The service was done quickly. Staff was very friendly and professional. Wait time was done being very comfortable in the lounge area. Will definite The service was done quickly. Staff was very friendly and professional. Wait time was done being very comfortable in the lounge area. Will definitely be a return customer. More

Buying a quality used car Cody Byers was awesome! We wanted to look at and test drive several cars on an extremely hot day and Cody wemt above amd beyond for us. He was very fr Cody Byers was awesome! We wanted to look at and test drive several cars on an extremely hot day and Cody wemt above amd beyond for us. He was very friendly and easy to work with and would definitely go back to see him for our next vehicle purchase. More

Great dealership! Thank you Jerad. Miller for all your help and for explaining everything about the truck to me. Taking the time to program it for me. Thanks Elis Thank you Jerad. Miller for all your help and for explaining everything about the truck to me. Taking the time to program it for me. Thanks Elisabeth More

Honest, strong service dept. Enjoyable service staff. Very open and honest. Timely service and keep me updated. Prices always high but not sure different elsewhere. I come for th Enjoyable service staff. Very open and honest. Timely service and keep me updated. Prices always high but not sure different elsewhere. I come for the service and quality of maintenance done on our car. More

Happy customer My Ford Edge has the Stnc system in it. The computer went bad, so I had no radio, a/c controls, etc. I have been pretty spoiled with the feature so My Ford Edge has the Stnc system in it. The computer went bad, so I had no radio, a/c controls, etc. I have been pretty spoiled with the feature so went to have it checked. They determined that it needed to be replaced and contacted the warranty company to ensure that it was covered. My only complaint was that the phone number they had on file was my home number, so scheduling the repair once the part was in was a little frustrating. Once they got the car back in, the repair they was done in a timely manner and they were very kind when I continued to ask questions. More

Best buying experience ever! After searching far and wide we wound up at Joe Machens Ford. We purchased a 2015 Ford Escape. Devon Henry, our sales representative, made our experie After searching far and wide we wound up at Joe Machens Ford. We purchased a 2015 Ford Escape. Devon Henry, our sales representative, made our experience very pleasurable and hassle free. They answered all of our questions and were very considerate of our needs. We will definitely go there again for our future vehicle purchases. More

Very good customer service. Good, honest, low pressure sale. I hate car shopping and these guys made it much less painful. I highly recommend these guys. We definitely will use t Good, honest, low pressure sale. I hate car shopping and these guys made it much less painful. I highly recommend these guys. We definitely will use these guys again in the future. More

Just plain awesome. Kristopher was very kind and helpful in finding just the right car for me. And Travis was great with the financial end. Thank you, you're the best! Kristopher was very kind and helpful in finding just the right car for me. And Travis was great with the financial end. Thank you, you're the best! More