Joe Machens Capital City Ford

Capital City Ford is AWSOME!! Looking for a car with all the “bells & whistles” but within my budget since we are now retired. CODY BYERS worked tirelessly and assisted in finding Looking for a car with all the “bells & whistles” but within my budget since we are now retired. CODY BYERS worked tirelessly and assisted in finding just the right vehicle for us- the Ford Taurus Limited! Cody is knowledgeable and answered all my questions and was very patient as I wrestled with my options and budget. Cody is a GREAT ASSET to Capital City Ford. I purchased a Ford F-150 from him 3 years ago and so I knew I could count on him!! MATT WILDE met all our financial needs and assisted in finding us the best deal and financing. He also assisted us 3 years ago and is invaluable to this dealership. Matt walked us through each step explaining everything clearly. TOM STEGEMAN also assisted us as he has on many of our previous Ford purchases. To say mildly, Tom is amazing! These gentleman are the reason we continue to purchase from Capital City Ford and I believe this may be our 16th vehicle purchased from this dealership. A great product backed by great people; CODY BYERS, MATT WILDE, and TOM STEGEMAN. More

As expected and appreciated As usual, the service dept. met and exceeded expectations. Ask for John when you call or drive by w/o appt. He's the "Old Hand". As usual, the service dept. met and exceeded expectations. Ask for John when you call or drive by w/o appt. He's the "Old Hand". More

Awesome customer service from John The service dept looked at my vehicle without an appt an hour and a half before closing with no objections. John Desmond was amazing in explaining th The service dept looked at my vehicle without an appt an hour and a half before closing with no objections. John Desmond was amazing in explaining the problem and answering my questions. I would highly recommend the service dept at JC Ford!! More

Great customer service without any hastle! Shawn and the rest of the staff did an amazing job to help us get exactly what we wanted! We got a great new(er) truck and even the service people wen Shawn and the rest of the staff did an amazing job to help us get exactly what we wanted! We got a great new(er) truck and even the service people went out of their way to make sure everything was in top shape before we left! Loved this experience and we will definitely be back for our next purchase and will recommend you to all our friends and family. Thank you all! More

I went to Quick Lane for an Oil Change. Angie was super nice and very knowledgeable regarding what work needed to be done on my automobile ! I have always been pleased when I have gone to Qu Angie was super nice and very knowledgeable regarding what work needed to be done on my automobile ! I have always been pleased when I have gone to Quick Lane Service Center. Thank you, Patty Blume More

Explorer was serviced Got me in and out in a reasonable time. I dropped it off, got a ride to the office, they called me when it was done and came back and picked me up. Got me in and out in a reasonable time. I dropped it off, got a ride to the office, they called me when it was done and came back and picked me up. Got my receipt and I was on my way back to the office. More

Oil change. I have came here for some time for th ed service and it is great and don't take very long. Angie is very helpful on getting the paperwork started for I have came here for some time for th ed service and it is great and don't take very long. Angie is very helpful on getting the paperwork started for the service. More

Exceptional Dealership I live about an hour and a half from Jefferson City and arranged to look at vehicles at the dealership. Ben McGrail had vehicles ready for me to view I live about an hour and a half from Jefferson City and arranged to look at vehicles at the dealership. Ben McGrail had vehicles ready for me to view as soon as I arrived. Ben was a great representative of Joe Machens and was the best salesman I have ever encountered. He and everyone I encountered were professional and not pushy. I will be recommending this dealership to everyone I know who is in the market for a vehicle. More

Great experiance! We would like to thank Jerad Miller for his hard work finding the perfect car for our son. It was a great experience dealing with everyone at Machens We would like to thank Jerad Miller for his hard work finding the perfect car for our son. It was a great experience dealing with everyone at Machens Capital Ciry Ford, thanks to everyone! More

Excellent First Time Car Buying Experience My first time purchasing a car was smooth, comfortable, and easy thanks to Cody Byers and Jamie Wilson at Capital City Ford. I highly recommend going My first time purchasing a car was smooth, comfortable, and easy thanks to Cody Byers and Jamie Wilson at Capital City Ford. I highly recommend going to this dealership. I felt like they took care of me and I didn't have to worry about being pressured. The gentlemen even gave me lunch as I waited and topped off the gas tank. Everyone was friendly and Cody provided excellent service to me from test-driving the car to leaving the lot. There were others who helped make my experience great but I unfortunately don't remember names. Everyone there is just friendly and helpful. More