Joe Machens Capital City Ford

Pleasant buying experience I really want to give a shout out to Randy Wells. We met about a month or so ago and I expressed to him what type of car I was looking for and thinki I really want to give a shout out to Randy Wells. We met about a month or so ago and I expressed to him what type of car I was looking for and thinking about buying He listened to me and worked with me, providing suggestions which ultimately assisted me with making the best decision for me. He kept me informed when there was something he thought might fit my needs and in the end, I was able to purchase a vehicle with no hassles. Joe Machens Capital City Ford is the place to go and if you want an honest, no hassle experience, I would suggest you ask for Randy Wells. Once the car was found and the deal was made, Matt Wilde took care of my financing needs and getting the paperwork completed quickly. He was a pleasure to work with and visit with! GO CARDS!! More

New Car Purchase I am writing this review about our new purchase at Joe Machens Ford in Jefferson City, Mo. Our salesman Doug Underwood did his homework and put us in I am writing this review about our new purchase at Joe Machens Ford in Jefferson City, Mo. Our salesman Doug Underwood did his homework and put us in a vehicle that fit our needs. He looked for cars that fit our criteria and explained different options. This was the fourth vehicle Doug has assisted us in purchasing. The team gave us a good trade-in price for our vehicle. Sarah Streeter worked with us on financing the vehicle. She listened to our staying on budget needs and assisted in a payment we could afford. Both Doug and Sarah showed extremely good customer service. We were able to drive our new vehicle home on the same day we walked into the dealership. More

I could not have had a better experience with somebody else. I was car-less and needed something quick, but my father was not letting me leave Jefferson City without a *brand new* vehicle that I could afford to I was car-less and needed something quick, but my father was not letting me leave Jefferson City without a *brand new* vehicle that I could afford to pay for. We showed up a Joe Machens and I told Devon (sales) that I was interested in another car but it was not on this lot. He said, "we will get you to the price you need". Sure enough, he fulfilled his statement above and beyond. I left their lot beyond happy and in love with my new 2017 Ford Mustang. It has been three months since my purchase and they/he still continues to go above and beyond if I am in need of something for my vehicle. I would highly recommend Machens! Go visit them and ask for Devon Henry! More

Great Car Buying Experience! Mike Rogers could not have made our Car Buying Experience any easier! I would definitely recommend using him for all your car buying needs. Thanks ag Mike Rogers could not have made our Car Buying Experience any easier! I would definitely recommend using him for all your car buying needs. Thanks again Mike! More

Coming To The Rescue Our vehicle's life was coming to an end quicker than we wanted. We looked all over the web and found some good deals in other cities. Unfortunately, Our vehicle's life was coming to an end quicker than we wanted. We looked all over the web and found some good deals in other cities. Unfortunately, our vehicle went downhill so fast that it was no longer safe to drive. We immediately went to Joe Machens Capital City, as they have never let us down before! Sure enough, they had what we needed and 2 days later we are driving a new, safe car! We don't buy cars often, but everytime we do Joe Machens Capital City is there for us! Thank you Devon, Terry and the poor guy who had to drive our old car! More

Professional Experience It was a very professional experience. Cody Byers did an excellent job of finding what I wanted at a fair price and kept me well informed in the proc It was a very professional experience. Cody Byers did an excellent job of finding what I wanted at a fair price and kept me well informed in the process. More

Great Dealership These guys were all great..good experience over all . I felt like we were on the same page and it took very little time to close the deal!! These guys were all great..good experience over all . I felt like we were on the same page and it took very little time to close the deal!! More

I enjoy trading trucks at Joe Machens Capital City Ford I have purchased about 8 new vehicles from Doug Underwood and it is always a pleasure. He treats you like a friend , listens to everything that you h I have purchased about 8 new vehicles from Doug Underwood and it is always a pleasure. He treats you like a friend , listens to everything that you have to say and sells you a truck with no hassle. Doug had my new truck prepared for delivery while Mike Slinkerd filled out the papers and I was able to take delivery the same day. I will continue to recommend Joe Machens Capital City Ford and Doug Underwood to all my friends. More

Improved Customer Service I bought my 2013 Ford Fiesta in 2012 from Randy Wells. Despite a miscommunication, I was super happy with a vehicle I could count on! After driving I bought my 2013 Ford Fiesta in 2012 from Randy Wells. Despite a miscommunication, I was super happy with a vehicle I could count on! After driving the car for 87,000 miles, I had repeated issues with one of the recalls on the Fiesta. In order to make the situation right, financial guy, Mike Slikerd, worked with me to get me into a great, customized deal on a replacement! Randy Wells closed out the deal and I was on my way in my new 2016 Ford Focus (the car I couldn't afford in 2012)! I am very impressed with the effort Ford has put into making sure the deal fit me personally! Thanks for improving business practices all around! I will continue to buy from Randy. More

Great Transaction Great Communication, friendly service and honest people. One of the easiest vehicle purchases I have had. They listened to my concerns and promptly go Great Communication, friendly service and honest people. One of the easiest vehicle purchases I have had. They listened to my concerns and promptly got me an answer. Even gave me a full tank of gas. I would do business with them again. More