Joe Machens Capital City Ford

Great Experience Had a great experience with Brad Bartlett and the entire team. They were able to help me problem solve some complications I had when I totaled my old Had a great experience with Brad Bartlett and the entire team. They were able to help me problem solve some complications I had when I totaled my old car over thanksgiving weekend and managed to get me in a brand new car that day. Everyone was amazing from sales, to financing, to every step between. Very positive experience. More

Exceptional service Joe Machens Capital City made our car buying experience enjoyable! Special thanks to Douglas Keeler, Brian Lorts, and Matt Wilde! Exceptional service Joe Machens Capital City made our car buying experience enjoyable! Special thanks to Douglas Keeler, Brian Lorts, and Matt Wilde! Exceptional service and a job well done! More

even though it has been sold ---still great This was my 8th car bought from them.My old sales person switched to service,so doug handled me.He walked me though the changes and challenges .I woul This was my 8th car bought from them.My old sales person switched to service,so doug handled me.He walked me though the changes and challenges .I would recommend doug to anyone.Brian and Travis we knew to me but were helpful.Matt was his always great self.Raz was also my advisor.Doug could have not done a better job. More

Great Car Buying Experience I have bought two cars from Mike Rogers this past year. The first was for my son. We told him what we were looking for and he found us a great opti I have bought two cars from Mike Rogers this past year. The first was for my son. We told him what we were looking for and he found us a great option at a great price. That is why I went back to Mike when I wanted a car for myself. Told him what I wanted and he came back with that car the same day. Mike, Matt Wilde and the whole team at Machens made the process smooth and easy. I highly recommend Mike Rogers and the whole Machens team. More

Used car from Mike Rogers This is the second time I have bought a car woth Joe Machens working with Mike Rogers. Both times he made the overall experience a good one. The nex This is the second time I have bought a car woth Joe Machens working with Mike Rogers. Both times he made the overall experience a good one. The next time I am in the market for a new car, Mike will be my first phone call. Grant More

Bad experience turned into a great experience! Made arrangements to look at and possibly buy a car. We had arrainged a loan with our bank and we were going to drive 3 hours to look at, and most lik Made arrangements to look at and possibly buy a car. We had arrainged a loan with our bank and we were going to drive 3 hours to look at, and most likely buy. The week before they decided to say they needed a deposit on a sight unseen vehicle because "someone" was going to buy the car. Sent them a response to tell them to go ahead and sell to the other person, and that they lost our sale. They came back after I told then why they lost a sale, apologized for the "pressure" and hoped we would go anyway. Remember that there are no regulations regarding deposits. Change your mind, or they change the terms, you are out your money. OK, revising review. The dealership was polite in multiple emails after the first incident. After much discussion we decided to give them a second chance. We are glad we did. They were nothing but professional and polite throughout the entire process. Answered all of our questions without any BS, and did not pressure us in any way. After the initial problem I did a crazy amount of research into tactics and training of car salespeople and methods used. I am happy to say that we did not experience the "standard" way of being "dealt with". The whole experience reminded me of when we bought a car at Saturn 16 years ago. We drove three hours to get there, spent three hours at the dealer, and then another 3 hours home. It was worth the time and effort! Thanks again, Brad, Doug, and Matt! More

A huge thanks and great experience Working with Douglas Keller was a great experience. He was a great salesman who took the time to answer any questions I had and was willing to go the Working with Douglas Keller was a great experience. He was a great salesman who took the time to answer any questions I had and was willing to go the extra mile for my wife and me. There was no hassle and can't thank Doug Keller and Joe Machens Capital city Ford for a great experience. I would recommend anyone who is looking to buy to see Doug. Thanks for a great truck and experience. More

Mike Rocks! We've bought two used vehicles from Mike. Both times the process was easy and quick! He not only took care of us while we were buying the car but chec We've bought two used vehicles from Mike. Both times the process was easy and quick! He not only took care of us while we were buying the car but checks in with us after to make sure we are still loving our purchase. We will be back! More

Purchase Ford Fusion Thank you Randy Wells for helping me make my awesome first purchase of a car. It was a great experience working with you. I'm glad my parents worked w Thank you Randy Wells for helping me make my awesome first purchase of a car. It was a great experience working with you. I'm glad my parents worked with you in the past to bring you another customer. More

Great Used Car Buying Experience My husband and I had a wonderful experience buying our used Nissan Murano from Joe Machens Capital City Ford Lincoln. Mike Rogers was our sales and le My husband and I had a wonderful experience buying our used Nissan Murano from Joe Machens Capital City Ford Lincoln. Mike Rogers was our sales and leasing consultant. He was very knowledgeable and willing to work with us to give us the best experience possible. He answered our questions and addressed our concerns to make us comfortable and confident buyers. I would highly recommend him and Joe Machens to anyone looking to buy a vehicle! More