Joe Machens Capital City Ford

2014 Ford Escape We bought a 2011 Ford Escape from Lance Burns when he was at your Columbia Store, 4 moths ago. He was wonderful then, and when he moved to the Jeffers We bought a 2011 Ford Escape from Lance Burns when he was at your Columbia Store, 4 moths ago. He was wonderful then, and when he moved to the Jefferson City store he took my vehicle to the store for an oil change and service. He text me that same day and said "you know, I can get you into a brand new Escape for not much more a month". We worked out the deal and I am now driving a brand new 2014 Escape and we LOVE IT!!! We recommend Lance and your dealership to all of our friends. BEST customer service EVER!!! Doug Underwood also assisted in the sale, and we've known Doug for years, he too, is a terrific salesperson, great customer service. More

My experience with this car dealership was very good. I had wrecked my car and needed another one ASAP. At the dealership, they let me drive two different cars and I drove them home for my husband to see I had wrecked my car and needed another one ASAP. At the dealership, they let me drive two different cars and I drove them home for my husband to see. I ended up buying the second one I drove. All at the dealership were very helpful especially Joe Herx. I drove away the same day with my car and all the paper work finished. More

Luv my new 2014 truck! John Lange was very helpful in finding me the vehicle I wanted. He did what he needed to do to get me into my new truck. The staff that worked with me John Lange was very helpful in finding me the vehicle I wanted. He did what he needed to do to get me into my new truck. The staff that worked with me showed to be friendly, professional, diligent and up front. Am pleased with the outcome of my purchase. Thank you Joe Machens. More

Purchase of used vehicle Made my purchase the easiest of all my other purchases. All the staff I met were extremely friendly and helpful. Lance went above and beyond my expec Made my purchase the easiest of all my other purchases. All the staff I met were extremely friendly and helpful. Lance went above and beyond my expectation More

Excellent customer service dealership for result. This dealership is my first experience in regard finding car to own. All the staff and leadership are very cooperative. I am happy with the outcome an This dealership is my first experience in regard finding car to own. All the staff and leadership are very cooperative. I am happy with the outcome and the result in doing business with all of you. Thank you for all your help. Zemichael Negussie znegussi@gmail.com 573-645-3291 More

Customer since 2000 Awesome!!! Great working with Brad and Matt made the experience fast. Both were friendly and would recommend of any ages to see Brad. Very professiona Awesome!!! Great working with Brad and Matt made the experience fast. Both were friendly and would recommend of any ages to see Brad. Very professional and man of his word. More

the best in missouri Bryan and Matt made our shopping experience amazing. 4 cars bought from since 2012. We will continue with them as long as they are there. Bryan and Matt made our shopping experience amazing. 4 cars bought from since 2012. We will continue with them as long as they are there. More

Excellent experience at Joe Machens Our purchase at Joe Machens Capital city was a wonderful experience. We love our car and are really thankful to Joe Machens and Cody Hodge for making Our purchase at Joe Machens Capital city was a wonderful experience. We love our car and are really thankful to Joe Machens and Cody Hodge for making it so special for us. Cody was very professional, helpful and understood all our requirements. He was not pushy at all and made sure that we are fully satisfied. He is very easy to talk to and always ready to answer any queries. The prices were very competitive and the overall experience was really fun and easy. Thank you so much guys!! More

Brent was very helpful! From our first step into the dealership, Brent Simmons was very helpful in our quest to get a new/used car. We had spotted a used car on the website, From our first step into the dealership, Brent Simmons was very helpful in our quest to get a new/used car. We had spotted a used car on the website, but couldn't find it when we toured the lot after hours. He hunted it down (found it being used for transport of celebrity guests at the fair) and brought it back for us to take for a test drive that night. He was very helpful with all of our schedule constraints and worked with us to get the car we wanted/needed at the time. Since then, he has contacted us to make sure we were still pleased with our purchase (which we are) and make sure we didn't have any more questions. We appreciate his attentiveness and willingness to go the extra mile to help us. Thanks! More

friendly place We had on 1 and 3 year old grandkids with us when we test drove the Escape we purchased. The dealership provides snacks and a toy car ride to keep the We had on 1 and 3 year old grandkids with us when we test drove the Escape we purchased. The dealership provides snacks and a toy car ride to keep them occupied. They loved it and we also loved it. Our sales person, Judy Obermyer, did everything possible to make the purchase as easy as possible. And my wife loves her new Escape. More