Joe Machens Capital City Ford

We pulled into the dealership and was quickly greeted by Ryan Becker. We told him what we were looking for and that we had been to other dealerships. He immediately directed us to the vehicle we were look Ryan Becker. We told him what we were looking for and that we had been to other dealerships. He immediately directed us to the vehicle we were looking for and within a few minutes after arriving at the dealership, we were test driving a new Ford Fusion. Upon our return, Ryan was waiting for us and took us to his office for a write-up. Tom Stegeman also came in to talk to us about our trade-in. Tom gave us what we were wanting for our truck as a trade-in. After the trade-in was approved, we were escorted into Terry Bradshaw's office for the financing paperwork. Everything went so smoothly and we were approved within a couple of minutes. Everyone we dealt with were very friendly, they answered all of our questions, and made the whole process very pleasant! More

This is the third car we have bought with Don Racinowski's help. We know we will always get good service and a good deal Racinowski's help. We know we will always get good service and a good deal More

This is the second vehicle we have purchased from Doug Underwood. My wife and I feel that Doug and Capital City Ford were fair and honest with us in helping us trade recently for a 2013 Ford Escape. Doug Underwood. My wife and I feel that Doug and Capital City Ford were fair and honest with us in helping us trade recently for a 2013 Ford Escape. Doug found a vehicle that was equiped as we wanted in a color that we liked. We have used Capital City Fords service and maintance dept and have found them to be very helpful. More

The salesman, Doug Underwood was very engaging, steered us the right direction for what we specified in a new car, but did not "oversell" the deal. Doug stayed on top of the ongoing transactions, and we a us the right direction for what we specified in a new car, but did not "oversell" the deal. Doug stayed on top of the ongoing transactions, and we are completely satisfied. Also had a very good experience with finance man John Brown. Jim & Lynda Hartwick More

I shopped online and Brad was so helpful. He was a no pressure salesman and I really appreciated that. The website was up to date and made the purchase of my new car very easy. pressure salesman and I really appreciated that. The website was up to date and made the purchase of my new car very easy. More

Joe Herx and the entire Machens team gave us great Customer Service. We will definitely do business with them again. Would highly recommend this dealership Customer Service. We will definitely do business with them again. Would highly recommend this dealership More

The entire staff at Machens Capital City goes above and beyond to make your car buying experience enjoyable! I will always go to MCC for my vehicles. beyond to make your car buying experience enjoyable! I will always go to MCC for my vehicles. More

Curtis was excellent to work with and worked hard to fill our needs. He was always upbeat and positive. Leah was excellent as well with our financing needs. They are two employees Joe Machens should be p our needs. He was always upbeat and positive. Leah was excellent as well with our financing needs. They are two employees Joe Machens should be proud of and I would recommend both of them for employee of the month. More

I was very pleased. :) place was clean, they had all sorts of snacks for customers waiting which is always nice. Everyone was really friendly and quick as well sorts of snacks for customers waiting which is always nice. Everyone was really friendly and quick as well More

John Lange did a great job of assisting us in choosing the right model vehicle and the add on features most important to us. He was very knowledgeable about the MyFord Touch and Navigation system and ans the right model vehicle and the add on features most important to us. He was very knowledgeable about the MyFord Touch and Navigation system and answered any questions we had. Terry Bradshaw assisted us in the paperwork side of the purchase. He was very informative about the extended warranty option and rebate information. Overall, doing business with Joe Machens has been very positive, and I look forward to returning to them in the future. More