Joe Machens Capital City Ford

Everything went very smooth. I think being able to take the truck home overnight and think about it helped us make sure it was what we wanted. Salesperson was very honest and effecient. the truck home overnight and think about it helped us make sure it was what we wanted. Salesperson was very honest and effecient. More

We have dealt with Randy Wells on several ocassions, in fact we always ask for him. He is always very friendly and will bend over backwards to help us. We feel blessed to have a friend like him. He makes fact we always ask for him. He is always very friendly and will bend over backwards to help us. We feel blessed to have a friend like him. He makes the process of buying a new car so easy and we always feel like we get a great deal. Thank you Randy we will not hesitate to send friends and family your way. Thanks also goes to Matt Wilde for making the financing part of the deal run so smooth. More

Everyone that I worked with was exceptionally helpful and willing to earn my business and I am very happy with the 2013 Ford F150 that I purchased. Great job with NO HASSLE. THANKS willing to earn my business and I am very happy with the 2013 Ford F150 that I purchased. Great job with NO HASSLE. THANKS More

The experience i got at Joe machens working with Don was amazing. Don found me the car i wanted and helped me trade in two vehicles which to be said isnt an easy deal from what i now know. The team got me e amazing. Don found me the car i wanted and helped me trade in two vehicles which to be said isnt an easy deal from what i now know. The team got me exactly what I wanted at a price i could afford. I will definently be doing buisness again with them in the future. More

Just bought a New Ford F150 from Mike Rogers! The reason I am giving my rating of this dealership is because of the oustanding service and pride in hard work that Mike has. Wonderful to work with and overal I am giving my rating of this dealership is because of the oustanding service and pride in hard work that Mike has. Wonderful to work with and overall did an amazing job making me feel comfortable!Matt Wilde also did a great job with all the paper work and really explaining things to me.I have and will continue to recommend Mike Rogers and Joe Machens Capitol City Ford! Thanks More

Ron Murphy and Chris Ehase went above and beyond to help us. All of our concerns were responded to and with confidence we came to the decision to trade up. We had questions about the towing capacity of ou us. All of our concerns were responded to and with confidence we came to the decision to trade up. We had questions about the towing capacity of our 2008 F150 to pull our 30 ft. RV. Ron showed us a 2010 F-150 that had upgraded towing features and Chris explained that Ford intentionally focused on redesigning the newer models to better handle heavy loads and towing. There were a couple of things we had on our check list of must haves, one of which was running boards and the truck was not equipped with any. The deal was sealed when they offered to put on new running boards of our choice and replace the slightly broken front grill after giving us a choice of models and touching up a couple of paint chips. I do think we made the right decision to buy this truck and I am very thankful for the time and attention the sales team at Joe Machens Capital City Ford provided as well as the Money Man, Matt Wilde. Matt was very thorough explaining the warranty and payment options available. I am also grateful that we were once again able to do business locally. I know if we have any issues come up I will be able to return to Joe Machens and they will be there to help. It was a pleasant suprise the next week to recieve in the mail a tin of chocolate chip cookies from Ron Murphy. Thank you Ron, they were delicious and shared with the story to everyone who stopped by to see the truck. More

I called the dealership about a used Lincoln LS I found on the website, I was transfered to Derek. When I told him I was very interested in the LS but was driving 40 minutes and wanted to be sure the car on the website, I was transfered to Derek. When I told him I was very interested in the LS but was driving 40 minutes and wanted to be sure the care was still available, he explained to me that it was not on the lot at that time but he would track down the car and see if he could get it to the dealership. Derek called me back within probably fifteen minutes and said he would be getting the car in about and hour and a half if I was still interested. I got up to the lot and Derek was very friendly and very willing to work with me my trade in. He immediately was able to get me in the car for a test drive and worked to get a great price for me on my trade in. The whole process was great and went so smooth, everyone at the dealership was so friendly and I am very happy with my experience with Derek and with the car I purchased. I am definitly going to recommed the dealership to everyone I know and I will be going back to them for me next vehicle as well. More

I had come into the dealership for another reason but I was curious about my existing car's worth as it related to a newer vehicle because my car had 80,000 miles and my extended warranty expired in 20,000 was curious about my existing car's worth as it related to a newer vehicle because my car had 80,000 miles and my extended warranty expired in 20,000 miles. I approached Chris the sales manager as Judy who I had bought my last car from was busy. I asked him what mine was worth and he looked my car over and within 5-10 minutes had a deal written up which gave me a new car with an new 100,000 mile extended warranty. The new car had better miles per gallon than the old car and it was bigger with more bells and whistles. The price was at least 100 dollars less than I was currently paying.Chris said he needed my car and it was approaching the point where if I put to many more miles on it the price would go down this was an optimal time. I talked to my wife we agreed and made the deal Chris turned me over to Judy who got the car detailed and took me over Matt who did all the paper work with the 0% interest, extended warranty, taxes taken care of and all the stuff I needed to get the car licensed. Judy explained how all of the new stuff worked on the car including the hands free cell phone system. Matt explained all the things available and was okay with the things i didn't care for. Chris recognized even if I didn't that he needed to provide me the best deal quickly or I may have missed my best time to trade and that I might have to another dealership for a deal. So he recognized thru his expirience that the time wasnow and made the deal for his firm! Hence we are all very extremely with outcome! More

Returned to Joe Machens for a used Ford Edge. Joe was friendly but not pushy. He let me drive two different vehicles and made the deal quick, without a lot of back and forth with price. Terry was very friendly but not pushy. He let me drive two different vehicles and made the deal quick, without a lot of back and forth with price. Terry was very knowledgable and helpful while doing the paperwork and financing. Will recommend this dealer and sales personnel to friends and family. Thanks Joe Machens, I love my car. More

This was our first time to Joe Machens and we definately felt it was a good experience. They worked with us on all our concerns. Our salesman John Lang was very knowledgeable and helpful. Terry Bradshaw wa felt it was a good experience. They worked with us on all our concerns. Our salesman John Lang was very knowledgeable and helpful. Terry Bradshaw was helpful in working within the restrictions we were confortable in. Kevin Osborne worked with our budjet to get us in a payment we were comfortable with. My brother and my niece had recently bought new cars here and we decided we would do the same. More