Joe Machens Capital City Ford - Service Center

Great Service. Friendly and informative about my vehicle’s needs. Kept me advised as to the recommended service and how much time it was going to take vehicle’s needs. Kept me advised as to the recommended service and how much time it was going to take More

Everyone was kind and friendly. Bo Heavin stoped to say hello and ask how me and my daughter are doing. He was my salesman. The experience was great. hello and ask how me and my daughter are doing. He was my salesman. The experience was great. More

Outstanding service and loved the communication keeping us updated along the way. I would recommend Capital City to everyone. Friendly and professional every step of the way. us updated along the way. I would recommend Capital City to everyone. Friendly and professional every step of the way. More

Spoke to service guy at 11 when he said my car was done getting the oil changed. He said he would leave my keys and ticket in my car. Had my friend and wife go pick it up and it was left unlocked with no k getting the oil changed. He said he would leave my keys and ticket in my car. Had my friend and wife go pick it up and it was left unlocked with no keys in it. Not happy at all that my car was left unlocked. Guy said sorry paperwork and keys got pushed under others. He didn't even know I picked it up. More

Everyone is very helpful and courteous. I was able to get a ride to my house and then get picked up when it was ready a ride to my house and then get picked up when it was ready More

Great service staff, always willing to go the extra mile to make sure my vehicle is safe a reliable for years to come. My preferred dealer in Missouri to make sure my vehicle is safe a reliable for years to come. My preferred dealer in Missouri More

Great communication on our warranty work. Excellent service and completed as promised. We highly recommend this service department for any work or warranty work needed. service and completed as promised. We highly recommend this service department for any work or warranty work needed. More

Great service friendly fast and courteous all work done in a timely manner. Clean friendly environment and very professional would recommend the device to department to anyone in a timely manner. Clean friendly environment and very professional would recommend the device to department to anyone More

Only took truck here for recall. Would not otherwise. Poor service and bad experience with service shop in the past. I would not bring my vehicle here but had to for recall Poor service and bad experience with service shop in the past. I would not bring my vehicle here but had to for recall More

Very easy to get services scheduled, everyone was very pleasant and I liked that the app kept me updated on the status of my vehicle. pleasant and I liked that the app kept me updated on the status of my vehicle. More