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Joe Machens Capital City Ford - Service Center
Jefferson City, MO
1,518 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,518 Reviews of Joe Machens Capital City Ford - Service Center
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July 10, 2020
Efficient . Excellent resolution to my pick up truck non-starting. The mechanics and front office were superb ! I always bring my cars to JM / Jefferson City . Excellent resolution to my pick up truck non-starting. The mechanics and front office were superb ! I always bring my cars to JM / Jefferson City . Keep up the excellent work . More
by kenneth_schafermeyer
Verified CustomerEmployees Worked With
Front office payroll girls are excellent !, Angie Hulsey
July 10, 2020
Great service I have always been very pleased with the service and they have always treated me right. I would recommend this dealership to anyone. Steve Joplin is g I have always been very pleased with the service and they have always treated me right. I would recommend this dealership to anyone. Steve Joplin is great to work with! More
by dwhack
Employees Worked With
Steve Joplin
July 08, 2020
Judy always does what she can to meet my needs. Dustin Judy always does what she can to meet my needs. Dustin take the care and time to help and explains in detail the service required. Judy always does what she can to meet my needs. Dustin take the care and time to help and explains in detail the service required. More
by John.prenger
July 08, 2020
Routine Service Visit In and out in a timely manner. Social distancing was being practiced. Waiting area very comfortable with refreshments available. Liked the progress re In and out in a timely manner. Social distancing was being practiced. Waiting area very comfortable with refreshments available. Liked the progress reports made to me on my cell phone. Very good idea. More
by JERRYS40
Employees Worked With
Dustin Prenger
July 07, 2020
Great Job! I came on a Monday morning and the line was backed up to the street. However, i was still in and out in under an hour, I came on a Monday morning and the line was backed up to the street. However, i was still in and out in under an hour, More
by terrigriggs57
Employees Worked With
Jesse Edler
July 06, 2020
Had an oil change, tire rotation and flat tire fixed. No appointment, so had to wait before services could be performed. Not a long wait, so just stayed in the comfortable lounge area. appointment, so had to wait before services could be performed. Not a long wait, so just stayed in the comfortable lounge area. More
by gailjones42
Employees Worked With
Steve Joplin
July 04, 2020
My family has always been Ford family. We traded there since I was a kid. Machens seems to have stepped right in with the same or better quality service. Thanks! Keep up the good work! since I was a kid. Machens seems to have stepped right in with the same or better quality service. Thanks! Keep up the good work! More
by danhillen
Employees Worked With
Other Employees :
I haven’t worked with finance or management, Matt Wilde, Angie Hulsey
July 04, 2020
The mechanics are idiots. Took it in for a dead battery they said nothing wrong, got in next morning battery was dead. Looked at the eye on battery that tells if its charged or not..it was RED. even I knew they said nothing wrong, got in next morning battery was dead. Looked at the eye on battery that tells if its charged or not..it was RED. even I knew what that meant. More
by Bob D.
Employees Worked With
Arkeem Horsley-Robey
July 03, 2020
Great service Always get great service with Angie and her coworkers, only had a tire repair this time. Surprised at cost, $25. but it had been awhile since I hav Always get great service with Angie and her coworkers, only had a tire repair this time. Surprised at cost, $25. but it had been awhile since I have had to repair a tire. More
by rk1ind
