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Joe Machens Chrysler Dodge Jeep Ram

Columbia, MO

2.5
194 Reviews

1310 Vandiver Dr

Columbia, MO

65202

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Showing 194 reviews

September 05, 2018

Oil Change and tire rotation Really my only complaint was that I had asked to be called on my cell when the service was done, but the rep called and left a message on my home phon More

by smigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rana Hutchinson
Sep 05, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! We do appreciate you and your business!

September 01, 2018

service Was a prepaid oil change,tire rotation and service from a package brought awhile ago for a special deal. Dont know what else to say More

by suzie1250
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rana Hutchinson
Sep 04, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Suzie, thank you for the positive feedback! We appreciate you and your business! We are happy to know you had a great service experience! Thanks again!

September 01, 2018

They did there job I went in there to look at 13000 dollar flex left with a 17000 dollar journey so yeah they did there job and sold me a car More

by springer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Zakrewski
Sep 04, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We do appreciate you and your business! We hope you enjoy your new purchase!

August 30, 2018

Nice helpful service and speedy Fast friendly and easy to deal with give me a car so I didn't have to stand around. And the price is right . Good experience More

by LLOWE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rana Hutchinson
Aug 31, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know you had a great and overall easy service experience with our team! We do appreciate you and your business!

August 30, 2018

Love my 2017 Jeep I feel my sales rep and finance director did their best to get me what I was looking for. Thank you very much for your help More

by mapmom51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Betts, E.J. Laux
Aug 31, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback with us! We are happy to hear you had an overall great car-buying experience with our team! We hope you enjoy your Jeep! Thanks again for your business, we appreciate you!

August 29, 2018

Excellent customer service Let me first say we initially gave a not so good review for this dealership. However....all our issues were addressed and taken care of beyond our ex More

by Cnacton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Simmons, Joey Hobson
Aug 30, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know you had an excellent customer service experience with our team during your visit! We do appreciate you and your business! Thanks again!

August 27, 2018

Terrible experience. The worst place to buy a new car. Darrell ignored my questions. I was not impressed with Frank the manager. The new car was in the service shop for 3 More

by JPIATT6786
Recommend Dealer
No
Employees Worked With
Frank Ferguson, Darrell Simmons, Jace Carey
Aug 28, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

We are very sorry to hear you had a less than exceptional experience with us. We will send your review to our management team to investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize your questions were not answered and the frustration this has caused.

August 27, 2018

waaayy to slow!!! Told salesman we would be at dealership at 1pm. We weren't there to kick tires or look around..Had the truck picked out everything was ready on our en More

by nancy.steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Simmons
Aug 27, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Nancy, thank you for sharing your honest feedback with us! We are glad to know you had an overall good experience, even though it was a slow process. We do appreciate you and your business! Thanks again!

Aug 22, 2022 -

nancy.steve responded

Sorry, won't happen again!

August 26, 2018

Rich never gave up.keep looking till he found the truck I wa They found what I wanted. They looked everywhere and found exactly what I wanted and got it to me in a timely fashion rich put in lots of time to get More

by smctaz1069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Whitler
Aug 27, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know you had a great overall experience with Rich! Thank you again for your business!

August 25, 2018

Easy to get good service Friendly people quick service and knowledgeable in there field.this is our 3rd new vehicle from koe machens .We have been pleased at all sites. More

by whitakerfaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Carey
Aug 27, 2018 -

Joe Machens Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know you had another great sales experience with our team! We do appreciate you and your business! Thanks again!