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Joe Machens Volkswagen
Columbia, MO
2,133 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,133 reviews
August 23, 2025
As soon as he answered the phone, theParts guy made it obvious he had absolutely no desire to help me. Now ordering parts from an online parts house. obvious he had absolutely no desire to help me. Now ordering parts from an online parts house. More
by Last time I deal with them
Employees Worked With
Parts dept
August 22, 2025
The team thay worked with me in the purchase of the 2013 VW Routan have been great and will likely be the reason I return in (hopefully) a few years in need of a new car. VW Routan have been great and will likely be the reason I return in (hopefully) a few years in need of a new car. More
by MjrWoody08
Verified CustomerAugust 21, 2025
Dave was great with follow through even when I gave up. He was a consummate professional. He was a consummate professional. More
by housejeh2
August 18, 2025
A complete joke. 8 days in and I have suspension issues on the front end, which I was told by a real auto shop not machens/jiffy lube. Shame on them. Asked them to br 8 days in and I have suspension issues on the front end, which I was told by a real auto shop not machens/jiffy lube. Shame on them. Asked them to bring in another vehicle over 10k and they told me it was sold but it wasn’t. No gas cap shame on them who even looks at that. Promised to deal with the recalls and has not. 1 key fob. More
by JAYHAWKBEN2007
August 17, 2025
David Arnold made the process easy and enjoyable when purchasing our 2025 Atlas. The whole staff at Joe Machens Volkswagen was top notch. Family friendly atmosphere and no pressuring you into buying some purchasing our 2025 Atlas. The whole staff at Joe Machens Volkswagen was top notch. Family friendly atmosphere and no pressuring you into buying something. Overall awesome experience! More
by Carli Carmack
August 10, 2025
Very good experience. Super easy to work with. Would definitely buy another car from Anthony and Volkswagen Super easy to work with. Would definitely buy another car from Anthony and Volkswagen More
by mookee75
August 01, 2025
Easy process from start to finish this the 3 car we have bought from them! Caleb was also so helpful! bought from them! Caleb was also so helpful! More
by Cody/sheri
July 07, 2025
Friendly and knowledgeable sales agents. It was a smooth and easy test drive and negotiation. It was a smooth and easy test drive and negotiation. More
by tony05
Employees Worked With
June 27, 2025
Friendly staff, smooth process, and great customer service. Highly recommend Joe Machens Volkswagen! Thank you! service. Highly recommend Joe Machens Volkswagen! Thank you! More
by staceygreen573
Employees Worked With
June 16, 2025
Robert and staff are top notch. Kind, considerate, knowledgeable, caring about what the customer needs above selling. We will come to Robert for our next vehicle. We appreciate Kind, considerate, knowledgeable, caring about what the customer needs above selling. We will come to Robert for our next vehicle. We appreciate you !!! More
by blynnmccue
