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Joe Machens Volkswagen
Columbia, MO
2,120 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,120 reviews
April 28, 2025
This has been the easiest buying experience and we felt genuinely cared for by both David and Caleb genuinely cared for by both David and Caleb More
by emilymcass
April 23, 2025
Disappointed that it took so long and not being reached out to to explain why. out to to explain why. More
by PAVTBR
April 22, 2025
Spent way longer than I was suppose to. And had to come back the next day because the tech didn't follow the step by step instructions for the programming of the infotainment center module. And had to come back the next day because the tech didn't follow the step by step instructions for the programming of the infotainment center module. And had a dent above my radio which wasn't there before. Which I knew they would deny that. But I don’t put anything on my dash. They also have the nerve to tell me my front bumper needs to be fixed because there’s no license plate but there’s holes there. When I bought the vehicle I told them not to put holes in the front bumper and they did it anyway. I put the bracket on the back. When I took it for the ceramic coating they took it upon theirselves to take the bracket from the back and drill more holes in the front bumper. I’ve had nothing but problems with this service department. I started going else where. Thought I would give them another chance because they are now closer. I will be driving the extra hour and a half to the next VW dealer. More
by angel_michelle
April 21, 2025
Everyone was knowledgeable, professional, and helpful. We are recommending Machens to all our family and friends. We are recommending Machens to all our family and friends. More
by swier5
Verified CustomerApril 20, 2025
Great dealership! My favorite dealership of Machens is Volkswagon. No run around and great support after purchase. My favorite dealership of Machens is Volkswagon. No run around and great support after purchase. More
by jdm7892003
April 17, 2025
Robert was amazing very personal and listened to everything we wanted and needed. We will definitely buy our next car from him everything we wanted and needed. We will definitely buy our next car from him More
by jessicabennett1972
April 15, 2025
Every part of my interaction from start to finish was exceptional Amanda is professional, knowledgeable and goes above and beyond and so do the mechanics! Top notch shop! exceptional Amanda is professional, knowledgeable and goes above and beyond and so do the mechanics! Top notch shop! More
by mandy_eck
Employees Worked With
April 10, 2025
They were so nice and accommodating while I waited for them to service my car and take care of a recall. They told me an hour and it was finished in an hour. them to service my car and take care of a recall. They told me an hour and it was finished in an hour. More
by debkay2472
Employees Worked With
April 07, 2025
Older car with oil issues Very helpful in all ways Didn’t try to over sell Didn’t try to over sell More
by Muddinjay
Employees Worked With
March 26, 2025
I tried scheduling online for the first time and everything went very smoothly. My advisor was very helpful and knowledgeable. Service was quick as well. Great visit. Would recommend 💯%. everything went very smoothly. My advisor was very helpful and knowledgeable. Service was quick as well. Great visit. Would recommend 💯%. More
by LISA312
Employees Worked With
