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Joe Machens Volkswagen
Columbia, MO
2,195 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,195 reviews
June 27, 2026
They reset my clock and it upset me If they just set it back to the correct time I'd be ok. Also I'm going to learn how to change my.own oil back to the correct time I'd be ok. Also I'm going to learn how to change my.own oil More
by tdevine729
Verified Customer
June 26, 2026
They were good to get me in right away and get my battery changed when my car was having issues. They were super friendly and helpful. Highly recommend. changed when my car was having issues. They were super friendly and helpful. Highly recommend. More
by ktlbscott
June 26, 2026
Micah was already out there to meet me when I pulled in. I left the dealership with my daughter. I was notified by text of another couple things that might need to be done. I was notified by my phone when m I left the dealership with my daughter. I was notified by text of another couple things that might need to be done. I was notified by my phone when my vehicle work was completed. More
by DMFREY2000
June 25, 2026
Always go here, Micah is always helpful and Kevin Rice has always gotten the repair right the first time. I highly recommend has always gotten the repair right the first time. I highly recommend More
by TIMOTHYPIPES
June 24, 2026
I have been to the dealership on several occasions, for the same issue… And can never get a clear answer or solution. It seems like a waste of time. the same issue… And can never get a clear answer or solution. It seems like a waste of time. More
by Kjones6431
June 23, 2026
Very accommodating and the atmosphere was pleasant. Bathroom were clean and having a TV was nice. Bathroom were clean and having a TV was nice. More
by KRISTEN.ALLRED
June 19, 2026
Micah listened about the issues and everything was taken care of to my complete satisfaction. He also has wonderful customer service skills. care of to my complete satisfaction. He also has wonderful customer service skills. More
by Emily
June 19, 2026
I've been very pleased with the service I have received from this company. Thank you very much. from this company. Thank you very much. More
by THUBB1947
June 18, 2026
Treated fairly and with respect. I trust the service department and technicians are great. Shuttle service is convenient. I trust the service department and technicians are great. Shuttle service is convenient. More
by BCWINFREY
June 17, 2026
Good customer service They had issues with their computers and couldn't finish my sale the same day but sent me home with a nice loaner car in the meantime computers and couldn't finish my sale the same day but sent me home with a nice loaner car in the meantime More
by missourihunter2
