about 8 years ago I needed my truck serviced and saw this dealership so I went in. The customer care was exceptionally good. This always stuck in my mind.
Fast forward to 2017. I own a german sports car which I am tiring of the amount of effort that is needed owning a car like that, along with the expense and specialized sourcing of parts.
I still wanted a quick car, and being a WRC (Rally) fan I particularly liked the Focus RS.
I researched trading my german car in and was called by Thomas Rancich and we arranged to meet the next morning. The following morning I met with Thomas, immediately it was apparent that both Thomas and Joe Myers were exceptionally professional and customer focused. Thomas was a fantastic ambassador for Joe Myers. After a test drive, we looked at the numbers and Thomas worked with both Ryan Binkmeier and myself until we agreed on a deal. Ryan was fantastic and again I was impressed by the professionalism and transparency.
The finance department was again faultless and at no point did I feel confused or rushed.
I will definitely give these guys business again. When its time for my wife to change cars I will head there again. Thank you for a refreshingly pleasant buying experience!