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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,724 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,724 reviews

March 30, 2024

Dan and Josh were very helpful and answered all my questions concerning the purchase and the extended warranty. More

by chiefmac1966@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard and Josh in Finance.
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Apr 01, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave this review! We're thrilled to hear that Dan and Josh were helpful and informative throughout your car-buying experience. We'll be sure to pass your kind words on to Dan and Josh. Knowing they were able to answer all your questions about the purchase and the extended warranty is fantastic! A well-informed customer is a happy customer. Dan and Josh's helpfulness demonstrates our commitment to providing an attentive and informative sales experience. Our goal is to ensure you have all the information you need to make a confident decision. We appreciate you mentioning that they answered all your questions. At Joe Myers Ford, we encourage you to ask questions! No question is too big or too small. Thank you again for choosing Joe Myers Ford. We look forward to seeing you again soon!

Helpful
March 25, 2024

Chris was professional and personal and make the process painless. Kept me informed of every process or delay. More

by Larfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 27, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Chris made your service experience painless and kept you informed throughout the process. Professionalism with a personal touch is exactly what we aim for at Joe Myers Ford, and it sounds like Chris delivered! We'll be sure to pass your kind words on to him. It will definitely make his day to know he exceeded your expectations. Thank you again for choosing us! We look forward to seeing you again soon.

Helpful
March 24, 2024

Joe Myers Ford understands that time is of the essence for customers that depend on their vehicles and their philosophy is to make sure that they are always taken care. More

by gbaumanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
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Mar 26, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We truly appreciate you recognizing that we understand the importance of your time. Ensuring our customers can get back on the road quickly is a core part of our philosophy, and we're thrilled to hear we delivered on that for you. We look forward to taking care of you again in the future!

Helpful
March 22, 2024

Great customer service from the service advisor and kept me updated on vehicle status. Completed in the estimated time. More

by Cray31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez
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Mar 25, 2024 -

Joe Myers Ford responded

We're so happy to hear you were happy with the service! Keeping you informed and completing the work efficiently are important to us. Thank you for choosing Joe Myers Ford!

Helpful
March 22, 2024

Elaine took very well care of the process to get my truck inspection. Very well pleased next step is a new truck. More

by ERIC M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celab Ortega
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Mar 25, 2024 -

Joe Myers Ford responded

We're thrilled to hear you had a positive experience with Elaine! Thank you for recognizing how well she took care of your truck inspection. We strive to provide exceptional service, and it sounds like Elaine achieved that for you. We're also happy to hear you're considering a new truck! When you're ready to take the next step, our sales team is here to help you find the perfect vehicle.

Helpful
March 21, 2024

Excellent service with the seller, I feel very comfortable and safe at the time of purchase More

by andyp2131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 22, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! At Joe Myers Ford, we prioritize creating a trusting and welcoming environment for our customers. We appreciate your business and look forward to serving you again in the future.

Helpful
March 20, 2024

Customer service was excellent and service technician took great care of getting my wife’s vehicle serviced and Safety inspected. More

by chiefmac1966@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
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Mar 21, 2024 -

Joe Myers Ford responded

On behalf of the entire team at Joe Myers Ford, thank you for the fantastic review! We're thrilled to hear that our customer service was excellent and that our service technician took great care of your wife's vehicle during its service and safety inspection. We take pride in making sure every customer has a positive experience, and it means a lot to know we achieved that for you and your wife. Please pass on our thanks to her as well! We look forward to seeing you both again soon.

Helpful
March 20, 2024

Mer Alikhan was great at explaining everything that could be done within my budget and was able to break all cost down for ease of mind. More

by a.gonzales240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mer Alikhan
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Mar 22, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review about your experience with Mer Alikhan. We are thrilled to hear that Mer was able to clearly explain your options and make the financial aspects easy to understand. At Joe Myers Ford, we strive to provide exceptional service and transparent communication, and Mer's attentiveness reflects that commitment. We appreciate your business and look forward to serving you again in the future.

Helpful
March 19, 2024

Stop in for an oil change and was treated very well. Great Service! Thank you! More

by Brett.doty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mentrell Jackson
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Mar 21, 2024 -

Joe Myers Ford responded

We strive to make oil changes quick and convenient with excellent service. We're happy to hear we achieved that for you! Thank you for the 5-star review. We appreciate your business and look forward to seeing you again soon!

Helpful
March 18, 2024

Service was completed as described. Germain was very helpful and informative about the process. Overall a good experience. More

by Dtmcleod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germain
Report | Print
Mar 18, 2024 -

Joe Myers Ford responded

Hi there, Thank you for your review. We are pleased to hear that Germain provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

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