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Joe Rizza Acura

Orland Park, IL

4.7
2,140 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,140 reviews

November 19, 2020

Excellent service Chris was amazing every time I come in I get treat like family the folks in service are great I won’t bring my vehicle anywhere else More

by hallyb42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

Awesome - love those service guys! Everything gets done and then some! Car is washed and ready when I get there. Easy in - easy out Perfect! More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your girl who does paperwork for service pickup is very pleasant
Nov 20, 2020 -

Joe Rizza Acura responded

Cheryl, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

The staff was very helpful and knowledgeable. I got an oil change and car wash looking like brand new. I am very pleased with my experience here as always grade A service. More

by TRAMOS1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 20, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

Excellent service. Friendly environment most importantly they still serve hot coffins 🥳🙏🏽. Thank you.car was cleaned n washed after oil changed....service was fast . 👍👍cu More

by NONIKAISTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 20, 2020 -

Joe Rizza Acura responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

Very professional staff personnel. Service advisor explained everything that I needed. Very good service department. The service department was very nice. Plenty room for social distancing. More

by G/Money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

I always have a very pleasant experience with the service people. There was another lady who welcomed me who wasn’t listed. She was very pleasant also. More

by Cindiestar634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 19, 2020

Great . Willing to come back to this location to purchase a new car when my lease is up in three years. Please keep up the good work More

by DARNELLFOREMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Nov 20, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 18, 2020

Very upbeat and happy staff. Friendly. Easy to talk to. Yet vey professional facilities are clean and everyone was wearing a mask and keeping social distance More

by JKEDIVSYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Jurick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
November 18, 2020

friendly on the phone and in person. fast check in. faster check out. service completed was satisfactory. liked the sign and keep pen, to keep covid down. coffee great. More

by dttar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 18, 2020

Great Service As Always‼️My Tire was replaced with Great Service As Always‼️ My Tire was replaced with accuracy and at a great price ‼️ All of concerns were addressed ‼️The Service Department Is Top N More

by SKYY01.67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 20, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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