Joe Rizza Acura

I typically don’t go to Rizza because of horrible experience with the GM and an employee. For other reasons, this time, I had to. It’s about 10-15 mins from me, but I would drive to Merrillville or a experience with the GM and an employee. For other reasons, this time, I had to. It’s about 10-15 mins from me, but I would drive to Merrillville or any other Acura dealership because of that poor experience. Ted (service manager) was amazing! He listened and showed genuine care about my concerns & my previous experience. I appreciated that. Kylie completely redeemed herself, she was so much better this time around. I’ll give them another chance because this time, they got customer service right. Thank you Ted & Kylie. More

I’ve purchased 2 vehicles from this location and have been pleased with the service department as well as vehicle performance All staff has been professional been pleased with the service department as well as vehicle performance All staff has been professional More

My visit was nice and fast,got a oil change and car wash.The service advisor Matt Fondren was very professional and friendly. Good job wash.The service advisor Matt Fondren was very professional and friendly. Good job More

The staff here from service people to cashiers are Always polite & professional. Always great to see the sales people as well especially talking to the Denise! polite & professional. Always great to see the sales people as well especially talking to the Denise! More

It’s nice to go to a dealership where everyone says hello even if they aren’t assigned helping you. I was getting my oil changed and decided to take a look at the show room and a sales person was nice enough even if they aren’t assigned helping you. I was getting my oil changed and decided to take a look at the show room and a sales person was nice enough to say hello. Also the service team was very kind and informative and you can tell that everyone was in a genuinely good mood and happy to help. More

My experience with this dealer has been all positive. I have brought my car in twice for routine oil changes and the service department has been extremely helpful and friendly. I do have one service issue have brought my car in twice for routine oil changes and the service department has been extremely helpful and friendly. I do have one service issue that they were unable to fix so I’ll try it again the next time I go in. Kerry Dunleavy More

Staff is incredibly attentive and friendly. Wait time was not long and received update with explanation of problem and planned repair. Always a good experience at Joe Rizza Acura. not long and received update with explanation of problem and planned repair. Always a good experience at Joe Rizza Acura. More

Team did a great job. Very efficient timely. Matt and team are why I buy cars from Rizza. Thank you and I will continue to have service performed there. team are why I buy cars from Rizza. Thank you and I will continue to have service performed there. More

Helped me, not hindered, to make the best possible deal. Left there with impression they are honest and forthcoming. No hidden fees or trickery. Final paperwork agreed with all verbal assurances. Refreshing Left there with impression they are honest and forthcoming. No hidden fees or trickery. Final paperwork agreed with all verbal assurances. Refreshing interaction compared to other car dealer interactions. More

I keep coming back to this dealership because of the people who work here. I trust them, they are professional and friendly.I have never had a bad experience here. people who work here. I trust them, they are professional and friendly.I have never had a bad experience here. More