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Joe Rizza Acura
Orland Park, IL
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,110 reviews
July 31, 2020
The service was great. I appreciate that Rizza Acura provides loaner vehicles when your scheduled service takes 7 or 8 hours. It really makes a difference and is the main reason I continue to come to th provides loaner vehicles when your scheduled service takes 7 or 8 hours. It really makes a difference and is the main reason I continue to come to the dealership. This service shows Rizza values it’s customers. More
by DWILSON3.3@sbcglobal.net
Verified CustomerEmployees Worked With
Other Employees :
Sue , who makes paying pleasant. , Charlotte Guinta
July 30, 2020
Always an excellent experience. Friendly staff and excellent service. I have had an Acura for many years and always bring my car to this service store. excellent service. I have had an Acura for many years and always bring my car to this service store. More
by CYNBABBS
July 30, 2020
I want to thank Joe Rizza for a great experience, Great customer service From Matt in the service department . And thanks for the loaner very convenient customer service From Matt in the service department . And thanks for the loaner very convenient More
by Tina
Employees Worked With
July 29, 2020
Awesome customer service, had my oil changed and tires rotated. The service representative was knowledgeable and polite. The reception area was comfortable and had WiFi, tea and coffee which made my wai rotated. The service representative was knowledgeable and polite. The reception area was comfortable and had WiFi, tea and coffee which made my wait more pleasant. More
by MBS53
Employees Worked With
Name not listed
July 28, 2020
The service team was excellent. They completed my car repairs in an accelerated time frame. Every one was professional and friendly. Thank you everyone great job!!! repairs in an accelerated time frame. Every one was professional and friendly. Thank you everyone great job!!! More
by Gigi
July 27, 2020
The Acura rep was courteous, efficient, and attentive to the needs of my vehicle. The car was serviced quickly and clean when I retrieved it. the needs of my vehicle. The car was serviced quickly and clean when I retrieved it. More
by ericavilahayes
Employees Worked With
July 27, 2020
The service is always efficient and the service members are reliable. They are always able to determine the problem based on the limited descriptions I provide. Great overall customer experience. are reliable. They are always able to determine the problem based on the limited descriptions I provide. Great overall customer experience. More
by KiDe24
Employees Worked With
July 27, 2020
The service department representative was prompt and courteous. I was in for an oil change and they checked and topped off fluids and washed my car. It was an excellent experience! courteous. I was in for an oil change and they checked and topped off fluids and washed my car. It was an excellent experience! More
by Tim
Employees Worked With
July 27, 2020
Great and timely service in the service department. The personnel of sales and service departments at Joe Rizza Acura are very friendly and helpful. I love that my car is cleaned after each service! personnel of sales and service departments at Joe Rizza Acura are very friendly and helpful. I love that my car is cleaned after each service! More
by VPSTAVROU
