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Joe Rizza Acura
Orland Park, IL
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,110 reviews
June 17, 2020
Service was good. Went in for an oil change and Service was quick. Car wash could've been better. The white lint from the towel was left all over my car. was quick. Car wash could've been better. The white lint from the towel was left all over my car. More
by Rere
Verified CustomerEmployees Worked With
June 17, 2020
They were prepared and waiting for me at my appointed time. Gerard was great! He was very patient and thorough. It was a good experience. time. Gerard was great! He was very patient and thorough. It was a good experience. More
by MJW
June 17, 2020
Charlotte contacted me right away to make the service appointment. They began the work on my car immediately and it was promptly ready for pickup. appointment. They began the work on my car immediately and it was promptly ready for pickup. More
by MJW
Employees Worked With
Charlotte Guinta
June 17, 2020
On the service end, everything is great. However I was extremely stressed by the fact that employees in this dealership weren’t wearing face coverings. extremely stressed by the fact that employees in this dealership weren’t wearing face coverings. More
by IseM
Employees Worked With
June 17, 2020
Tom Schultz was very thorough in explaining all the features of our new RDX ASPEC and helped setting everything up. Only hiccup was due to the hacked computer system features of our new RDX ASPEC and helped setting everything up. Only hiccup was due to the hacked computer system More
by CRA1965
Employees Worked With
Tom Schultz, Omar Hammad
June 16, 2020
Every time I come to the dealership with my car they fix the problem with the best service and repair ,so I will keep on bringing it back there thank you. the problem with the best service and repair ,so I will keep on bringing it back there thank you. More
by Freddyb5
June 16, 2020
I was very disappointed that only 1 employee that I saw was wearing a mask including the person who took my car. To say this made me nervous and uncomfortable is an understatement. There was also very litt was wearing a mask including the person who took my car. To say this made me nervous and uncomfortable is an understatement. There was also very little social distancing between some employees. I had to make sure I wiped my car down when I left because I didn’t feel comfortable knowing someone most likely in my car did not have a mask. Every time I have ever been here for service I have always had a very good experience. More
by irishbeatbox
Employees Worked With
Charlotte Guinta
June 16, 2020
Professional, reliable, and friendly service. The waiting area was comfortable and clean. The water, coffee and snacks that was made available was extra special. Thank You! waiting area was comfortable and clean. The water, coffee and snacks that was made available was extra special. Thank You! More
by JLWCHAMBERS
Employees Worked With
June 15, 2020
This dealer is always courteous and helpful. I would recommend Joe Rizza to anybody. Matt Chris and Charlotte are always pleasant and always take the time to ask how I am doing. recommend Joe Rizza to anybody. Matt Chris and Charlotte are always pleasant and always take the time to ask how I am doing. More
by Matt M
Employees Worked With
Other Employees :
Sue at the payment window., Denise Manikouras, Charlotte Guinta, Chris Chojnowski
June 15, 2020
Great service, quick and hassle free.. The sales representative explained the diagnostics clearly. The waiting area was clean and comfortable. Overall the service was a good experience. representative explained the diagnostics clearly. The waiting area was clean and comfortable. Overall the service was a good experience. More
by Donna W.
