Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Acura
Orland Park, IL
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,110 reviews
June 15, 2020
Nice and fast service car wash was great Nice friendly environment made me feel like I was at home which is awesome thanks for the great service environment made me feel like I was at home which is awesome thanks for the great service More
by Ejo
Verified Customer
June 15, 2020
Great customer service and professional service staff. Reliable and credible. Will definitely return. Always satisfied when I leave. Too many words required for this survey. Reliable and credible. Will definitely return. Always satisfied when I leave. Too many words required for this survey. More
by wdavis8865
June 14, 2020
Customer service is great. Joe Rizza value their customers. They go above and beyond to satisfy their customers. I would recommend them to anyone that is looking to purchase or need their vehicle s customers. They go above and beyond to satisfy their customers. I would recommend them to anyone that is looking to purchase or need their vehicle serviced. More
by DWILLIAMS31
June 13, 2020
Always very helpful. They always go the extra mile and out of their way to make the service visit enjoyable. Their manager (Ted) and service advisors (Chris, Matt and Charlotte) are helpful, polite and kn out of their way to make the service visit enjoyable. Their manager (Ted) and service advisors (Chris, Matt and Charlotte) are helpful, polite and knowledgeable. Chris dropped my car off at my home (25 miles from dealership) after the last service and picked up the loaner car. Outstanding service! More
by PDHORI
June 12, 2020
Everything was awesome! Charlotte my service rep was amazing and my service tech Sam took the time to figure out what was wrong because I was very frustrated after visiting other dealership and not gett amazing and my service tech Sam took the time to figure out what was wrong because I was very frustrated after visiting other dealership and not getting the issue resolved. Both him and Charlotte were determined to get to the bottom of my issue before I left. More
by DEBBIEZHUNTER
Employees Worked With
Sue was pleasant as always , Charlotte Guinta
June 12, 2020
It’s always a pleasure to bring my cars in for service. It’s fast and nice to see friendly faces and have a cup of coffee at the same time. Matt is always very personal. It’s also a very nice touch to get It’s fast and nice to see friendly faces and have a cup of coffee at the same time. Matt is always very personal. It’s also a very nice touch to get the car washed and vacuum More
by VIBORN1199
June 12, 2020
Very professional in every way. The way the Sales Department, Denise Manikouras in particular, made the whole experience work was a real deal. It couldn't be better. Department, Denise Manikouras in particular, made the whole experience work was a real deal. It couldn't be better. More
by divermitch
Employees Worked With
Denise Manikouras
June 12, 2020
Quick service I made an appointment for an oil change and tire rotation. Service got me in right away and the complete job took less than one hour. Service men also I made an appointment for an oil change and tire rotation. Service got me in right away and the complete job took less than one hour. Service men also suggested a brake job may be required soon. I appreciate them checking out the whole cars important parts before I left. I feel safe driving my car after they have checked everything out. More
by TZAJESKI
June 11, 2020
Pleasant and professional staff. They have always provided quality service. I have been a customer for 11 years and would not drive another vehicle. Thanks. provided quality service. I have been a customer for 11 years and would not drive another vehicle. Thanks. More
by EMUNGUIA
June 11, 2020
I’m very happy with the service. It is efficient and they addressed the issues promptly. I trust them to do the work correctly and in a timely fashion. addressed the issues promptly. I trust them to do the work correctly and in a timely fashion. More
by Sandrakozlowski
Employees Worked With
