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Joe Rizza Acura
Orland Park, IL
2,106 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,106 reviews
May 16, 2020
Always Prompt attention when you arrive and service associates are very good taking time to review your needs and communicate next steps. Follow up communication is good and car already as stated. 12 associates are very good taking time to review your needs and communicate next steps. Follow up communication is good and car already as stated. 12 years of service and have never had a follow-up issue with service. More
by patwernet
Verified Customer
May 15, 2020
The employees I worked worth did a great job. The service done to my vehicle was done in a timely fashion. It was a great experience. done to my vehicle was done in a timely fashion. It was a great experience. More
by CJKAILER21
Employees Worked With
May 15, 2020
Hi there I would like to congratulate Rizza Acura on a fine service dept. and a shout-out to Chris for prompt attention great job all around. fine service dept. and a shout-out to Chris for prompt attention great job all around. More
by WED42
Employees Worked With
May 15, 2020
Great customer service. Courteous staff. Prices are fair and they dont tru to sell you services you dont need. Very trustworthy. I would recommend to anyone. and they dont tru to sell you services you dont need. Very trustworthy. I would recommend to anyone. More
by Hany
Employees Worked With
May 15, 2020
Pleasant people, always fair and accurate. Very professional dealership. Quality of the service is top notch. Would recommend Joe Rizza to anyone. Car was delivered very clean. professional dealership. Quality of the service is top notch. Would recommend Joe Rizza to anyone. Car was delivered very clean. More
by judy.apavideo
May 15, 2020
I brought my 2013 Acura ILX in for an airbag recall. I made the appt and got there and was greeted by Chris. He took info and prepped the car for the mechanic. Explained all that would be done, offered made the appt and got there and was greeted by Chris. He took info and prepped the car for the mechanic. Explained all that would be done, offered a complimentary wash and vacuum and said it would be about an hour. Signed paperwork and he showed me to the waiting area About 50 minutes later he came to tell me it was all done. More
by Trish
Employees Worked With
May 15, 2020
This is the only dealership that I go to. Everyone there is always kind and very helpful. The advisor keeps you informed from beginning to end about your vehicle. I never mind bringing my car in. is always kind and very helpful. The advisor keeps you informed from beginning to end about your vehicle. I never mind bringing my car in. More
by ECLARK9
May 14, 2020
During this Pandemic I am happy to say your service department has maintained its high standards and my service visit was excellent ! Pleasant and professional staff department has maintained its high standards and my service visit was excellent ! Pleasant and professional staff More
by cnettles829
May 13, 2020
Always very accessible and responsive, with regular communications/updates. Waiting area is comfortable and clean. Service employees are all experienced, trustworthy and friendly/no pressure. communications/updates. Waiting area is comfortable and clean. Service employees are all experienced, trustworthy and friendly/no pressure. More
by TOMNOLAN
Employees Worked With
