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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.7
2,018 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,018 reviews

March 17, 2022

We had a great experience from start to finish. Very happy with our salesperson and the manager. More

by FZKOPANIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Helpful
March 15, 2022

This dealership was great they made me feel at home as soon as I walked in. They were patient and took time to insure that I was pleased in every way possible. I had to come back Denise explained to me h More

by KAHDIJA_R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams, Anthony LaGiglio
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Mar 16, 2022 -

Joe Rizza Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 15, 2022

The sales people at Joe Rizza where very helpful to me when I came into the dealership to buy my car. More

by rbtc03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schultz
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Mar 16, 2022 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
March 09, 2022

Could not have had a better, more pleasant car purchasing experience. Everyone at Joe Rizza Acura was friendly and welcoming. They treat you like family. Never felt pressured or uncomfortable like at most de More

by KingOfTroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams
Report | Print
Mar 09, 2022 -

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
March 08, 2022

I have bought 2 cars from them. Both times have been great experiences. No gimmicks. More

by FRANKHEIDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Alyssa Adams, Anthony LaGiglio
Report | Print
Mar 08, 2022 -

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Congrats on your new purchases, and let us know if we can be of any more assistance!

Helpful
March 07, 2022

The General manager was rude and condescending. The arrogance was outstanding! I know there was a shortage of cars but to tell me ( after 30 years of loyal Honda/Acura ownership) that they will se More

by Khassan97
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 24, 2022 -

Khassan97 responded

I am sorry but it is water under the bridge now. I am happy with our Infiniti purchase. I am also sad to have ended a over 30 year relationship with Honda/ Acura. We wish you the best. Just be kinder with your next customer.

Helpful
March 04, 2022

My time at dealership was pretty quick There was only one customer ahead of me so I was out pretty fast . I really appreciate that More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams, Anthony LaGiglio
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Mar 07, 2022 -

Joe Rizza Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Ken, for choosing Joe Rizza Acura!

Helpful
February 24, 2022

Very good dealership, easy process, I was very glad with the service I received. Thank you. More

by Volodymyr K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Report | Print
Feb 25, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
February 21, 2022

Great service as always. The wait wasn’t long for a Saturday morning walk in More

by BRUCKER74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

Joe Rizza Acura responded

We appreciate you taking the time to leave us a five-star review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 21, 2022

WONDERFUL EXPERIENCE - THANK YOU! SPENT MY SATURDAY PURCHASING A TRUCK WITH A TODDLER IN TOW AND I HAVE NO COMPLAINTS. SERVICE WAS WONDERFUL. EVERYONE WAS EXTREMELY HELPFUL AND WENT A More

by winsomfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY ADASKA, Alyssa Adams
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Feb 22, 2022 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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