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Joe Rizza Acura

Orland Park, IL

4.6
2,194 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,194 reviews

April 01, 2020

I was able to get into service 20 minutes to closing time for battery replacement on my 2015 Acura TLX. I was given an estimate cost over phone close to what I researched on the Acura website... and receive More

by Stephen
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Joe Rizza Acura responded

Stephen, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2020

I bought my car at McGrath but I have had all the service done at Joe Rizza. The service has been so good and the people so friendly there is no way I would buy my new car from anybody but Joe Rizza More

by Jhart
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Joe Rizza Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or message us if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2020

Great dealership This is the second Acura we've purchased at Joe Rizza. Our first was an Acura TL. While we looked at other dealerships, I can't imagine going anywhere More

by judywiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review, Judy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please contact us again in the future with anything else you might need. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 27, 2020

They are attentive responsive and provides very good customer service. The car buying process was streamlined and efficient. I did have a problem with my touchpad, but they addressed it right away and m More

by iluvbb79
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brunt, Tom Le, David Odom
Mar 27, 2020 -

Joe Rizza Acura responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 27, 2020

Great service team and fast service! Professionally knows what they're doing unlike other dealerships! Would drive from Chicago to service with them in the future! More

by Gino
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2020

My visit was great! Very friendly staff and quick service. They explained everything very well and answered all my questions. I will definitely be back! More

by Lscahiablame
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alex
Mar 27, 2020 -

Joe Rizza Acura responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2020

The level of service and added value is exceptional. I’ve owned Acura’s for the last 10 years, there service department is always accommodating and pleasant to deal with. They make it hard to switch t More

by aymuns
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Mar 27, 2020 -

Joe Rizza Acura responded

At Joe Rizza Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 25, 2020

Very happy with how I was treated! The process with the financing and trade in was painless. I called another local dealer and they didn't call me back. More

by B_DERE
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2020

I’m always happy with the service here. They run on time, are friendly, and are efficient. I highly recommend them and always use them for my ACURA service needs. More

by Sandrakozlowski
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 21, 2020

Since bringing our cars to Joe Rizza for service I've been very pleased with the service and work that's been done. Your service team is great. Very attentive, courteous, and helpful. This team always f More

by gigaud2
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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