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Joe Rizza Acura

Orland Park, IL

4.7
2,021 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,021 reviews

June 11, 2019

Very good and guick service. Came in without an appointment. Was checked in informed of what had to be done on my vehicle. Was kept informed what was going on. And I was out as so More

by CARMELITAMOORE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Brunt , Charlotte Guinta
Jun 13, 2019 -

Joe Rizza Acura responded

Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Tugba Aksoy, (708)-403-7770

June 10, 2019

Friendly and Professional Brought my vehicle in for a oil change and it was completed in record time! PLUS they hand washed my car for me. Will never take my service needs to a More

by tewl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 13, 2019 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Tugba Aksoy, (708)-403-7770

June 08, 2019

Amazing, helpful, knowledgeable, shared all options Chris was so knowledgeable and helpful and provided all options for my car buying process. My little girl was so excited to feel part of the process f More

by MARYADDUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
Jun 13, 2019 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that Chris was so knowledgeable and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Tugba Aksoy, (708)-403-7770

June 08, 2019

Buying a new Vehicle This is my second Acura Vehicle. I have been very satisfied with the Service department and met Denise Manikouras when I started my new vehicle searc More

by lockwood.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Jun 13, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Tugba Aksoy, (708)-403-7770

June 07, 2019

great Ms Vargas is new but she did a great job with the info she gave me, walked me through the mechanics of the vehicle, awesome More

by haynesc60
Recommend Dealer
Yes
Employees Worked With
Maritza Vargas, Omar Hammad
Jun 13, 2019 -

Joe Rizza Acura responded

Thank you so much for the great review! Maritza is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Best, Tugba Aksoy, (708)-403-7770

June 07, 2019

Another problem as driving out of just performed service Had service done with the radiator, ball joint and catalytic converter. Went in to pick up the car and pulled out of the lot and the battery light wa More

by BAS8083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 13, 2019 -

Joe Rizza Acura responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Tugba Aksoy, (708)-403-7770

June 04, 2019

The complete solution. I previously took my car to one of their competitor's to troubleshoot my charging issue. The company charged me for a starter and battery. I took my c More

by EARL2114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Service Visit I use Rizza Acura for my oil changes, they are quick, friendly and do an excellent job of keeping me informed about my vehicles status and what I may More

by BEVIRENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylie
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for putting your trust in Joe Rizza Acura! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Simple and Easy The service Dept just gives me what I need and it’s a done deal. Everything explained with ease and I know what I’m getting. My go to place for car se More

by cedricsalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Excellent Service Department!!! Chris and the rest of the service department did an excellent job!!! I have had 6 MDX'S from here and the service is always the best!!! More

by rzimsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Tugba Aksoy, (708)-403-7770

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