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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

February 15, 2019

Great service! From making an appointment to dealing with staff and technicians I thought everyone was very professional and communicated very well. They also gave m More

by britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Joe Rizza Acura responded

britt, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 15, 2019

Joe Rizza Acura, Best Dealership in Region Since my new TL purchase in 2009 to my latest TLX purchase in 2019 this dealer has done an outstanding job. No low balling. No bait and switch. No More

by CFMARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Feb 20, 2019 -

Joe Rizza Acura responded

I am happy to hear your time spent with Denise and Matt was pleasant. Congratulations on your new TLX! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Oil Change Oil change went well. Chris offered to look into a rear camera issue I'm having. I hope to hear back from him and perform this work soon. More

by cubs082003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

Thank you for the feedback, cubs082003! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Recall service I was able to Easily schedule my service appointment, loaner was made available. Service was done reasonably prompt and car was available at time req More

by FGARFIELD99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

FGARFIELD99, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 13, 2019

It was excellent! All we worked with were friendly, knowledgeable and professional. We would recommend this dealership to anyone interested in purchasing or leasing a c More

by Kar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

Kar, it is very kind of you to write us such a nice review. We are glad that our staff was friendly, knowledgeable, and professional. Thank you for the recommendation and please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 13, 2019

New car purchase Great people to work with. Good price. Denise took time to show me the features on my new car. It was a fast pleasant experience. More

by dttar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Chris Chojnowski
Feb 14, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this review, dttar. We are very happy to hear that you had a fast and pleasant experience with Denise. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care and enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 11, 2019

Courtesy car The Joe Rizza staff is always friendly, professional and top notch . From sales to service they always go out of their way to make your experience a p More

by APAWLAK04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Feb 14, 2019 -

Joe Rizza Acura responded

APAWLAK04, I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with friendly, professional, and top notch service. Your feedback is a testimony that our dedication has really paid of Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 08, 2019

great as of our first purchase from Joe Rizza, we received excellent services all around. All the employees are very No we do not associated with any deale More

by shage35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

shage35, thanks for giving us the opportunity to service your vehicle. We are elated to hear that you received excellent service all around. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 08, 2019

Recall service Prompt,couteous service from service personnel. Service was done in a timely manner. I always appreciate the complimentary car wash. I would highly r More

by FWW53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

FWW53, thank you so much for your review! We really appreciate your business and are so happy that our team provided you with prompt and courteous service. We look forward to seeing you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 08, 2019

Quick and friendly. Not pushy. Whenever I come here I am greeted warmly. There is never any pressure to do anything to my car that I do not want to do at the time More

by GIZABELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Feb 14, 2019 -

Joe Rizza Acura responded

GIZABELLA, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful that you are always greeted warmly and we are meeting your needs. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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