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Joe Rizza Acura

Orland Park, IL

4.6
2,114 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,114 reviews

October 01, 2018

Service Great fast service, just wish they vacuumed as requested during the intake Otherwise, everything was great. Quick and friendly service. Would recom More

by RAYEDYASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk girl
Oct 02, 2018 -

Joe Rizza Acura responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

September 29, 2018

Great Price - Great people Handled return of my lease and moved into new and better vehicle... seamless and fair. Pat Mark and Omar made sure we were happy with the new MDX. The More

by lrlj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Omar Hammad
Oct 02, 2018 -

Joe Rizza Acura responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pat Mark and Omar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

September 28, 2018

Friendly anf fast Service was very fast and people were friendly. Very convenient when no appointment is needed for oil change. Had a flat tire once and they repaired i More

by Jolita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise Manikouras, Charlotte Guinta
Oct 02, 2018 -

Joe Rizza Acura responded

Jolita, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Acura satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Rawan Altaher - raltaher@rizzacars.com

September 28, 2018

great service My service representative was very professional and friendly. He handled my problem quickly and the job liked great . I was in and out More

by WARIZONAKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jr. and carlos santiago
Oct 02, 2018 -

Joe Rizza Acura responded

Thanks for your perfect review! We're glad to hear that our team was fast, friendly, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

September 26, 2018

Happy customer Great sale service with Denise always a pleasure and will buy from joe rizza again. Thanks for a good experience and getting the price right for me to More

by ttrn2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad
Sep 27, 2018 -

Joe Rizza Acura responded

Thank you! We appreciate you taking the time to tell us about your experience. I will be sure to pass along your praises to Denise. Until next time, drive safe! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 21, 2018

Excellent, as usual We drive Acuras because they are reliable, comfortable and technologically advanced. And, we trust Joe Ruzza Scura Service to maintain our cars. The More

by Acuraphile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Sep 25, 2018 -

Joe Rizza Acura responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

September 21, 2018

Superb services! Simply the best! Very professional, friendly and helpful service center staff ( Matt, Charolette and Chris.) Submitted a brief explanation for the reason of my visit. More

by Debbie K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Acura responded

Thank you for leaving us this great review, Debbie! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

September 21, 2018

efficient, comfortable during waiting, service people nice service people are nice and helpful. comfortable waiting area: sofa, coffee, drink water, tea, WIFI... efficient service. convenient to make an appoin More

by xxdeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Sep 25, 2018 -

Joe Rizza Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Rawan Altaher - raltaher@rizzacars.com

September 20, 2018

Expected excellence I have been coming to Joe Rizza Acura for 17 years. Matt Fondren is my go to person. Excellence is what I expect, he delivers. More

by HAMERJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Acura responded

We really appreciate your feedback, Jackie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Rawan Altaher - raltaher@rizzacars.com

September 19, 2018

Outstanding service Joe Rizza Acura is a customer service oriented company. I have used their service department three times and I am extremely impressed at the level of More

by B Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Rawan Altaher - raltaher@rizzacars.com

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