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Joe Rizza Acura
Orland Park, IL
2,108 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,108 reviews
September 21, 2018
Superb services! Simply the best! Very professional, friendly and helpful service center staff ( Matt, Charolette and Chris.) Submitted a brief explanation for the reason of my visit. Very professional, friendly and helpful service center staff ( Matt, Charolette and Chris.) Submitted a brief explanation for the reason of my visit. A few times while starting my TL I heard a static notice and failed to start. I thought maybe it was the battery or a starting motor. Have a seat in the waiting area while we take a look at it. Relaxing waiting area with deeply cushioned arm chairs, tv, great snacks, filtered water and Starbuck's coffee! After taking a look at my 2005 TL Matt explained the problem I had experienced on two occasions was due to turning the ignition switch to slowly causing a static notice. Always prompt to the point with detailed easy to understand services needed if any along with statistics and cost. Never one complaint over the past 13 years the current lifetime of my Acura. I consider the service center staff my trustworthy family. Thank you Joe Rizza Acura for the fantastic services and hospitality you have provided throughout the years. Warm regards, Debbie Kredens More
by Debbie K
Verified CustomerEmployees Worked With
September 21, 2018
efficient, comfortable during waiting, service people nice service people are nice and helpful. comfortable waiting area: sofa, coffee, drink water, tea, WIFI... efficient service. convenient to make an appoin service people are nice and helpful. comfortable waiting area: sofa, coffee, drink water, tea, WIFI... efficient service. convenient to make an appointment. will recommend that to friends. More
by xxdeng
September 20, 2018
Expected excellence I have been coming to Joe Rizza Acura for 17 years. Matt Fondren is my go to person. Excellence is what I expect, he delivers. I have been coming to Joe Rizza Acura for 17 years. Matt Fondren is my go to person. Excellence is what I expect, he delivers. More
by HAMERJACKIE
Employees Worked With
September 19, 2018
Outstanding service Joe Rizza Acura is a customer service oriented company. I have used their service department three times and I am extremely impressed at the level of Joe Rizza Acura is a customer service oriented company. I have used their service department three times and I am extremely impressed at the level of attention they give me. Great job Joe Rizza keep it up. More
by B Will
Employees Worked With
September 19, 2018
GREAT FAST SERVICE AS ALWAYS MY SERVICE WAS DONE BEFORE I KNEW IT AND WASHED AND VACCUUMED. ANDY IS ONE OF THE BEST MECHANICS I KNOW. ALWAYS A PLEASURE WHEN I BRING MY CAR IN MY SERVICE WAS DONE BEFORE I KNEW IT AND WASHED AND VACCUUMED. ANDY IS ONE OF THE BEST MECHANICS I KNOW. ALWAYS A PLEASURE WHEN I BRING MY CAR IN More
by MBERRY0
September 18, 2018
Purchasing a certified RDX Jimmy was easy to work with, very informative about the different options. He was able to answer all our questions. The entire process was very effici Jimmy was easy to work with, very informative about the different options. He was able to answer all our questions. The entire process was very efficient and without stress More
by athalleran
Employees Worked With
Jimmy (sales)
September 18, 2018
Great Service Dropped my car without an appointment. The service writer Chris took care of me without hesitation. Everyone in the service department is top notch fr Dropped my car without an appointment. The service writer Chris took care of me without hesitation. Everyone in the service department is top notch from the service manager. Ted as well as Matt and Charlotte. They are the reason we own 2 Acura cars. More
by KMESCALL
Employees Worked With
Other Employees :
Denise Manikouras, Charlotte Guinta
September 17, 2018
Great service Happy with my experience with Rizza Acura. Denise and Pat were both great. Matt in service was helpful. I will definitely be going back to Rizza in th Happy with my experience with Rizza Acura. Denise and Pat were both great. Matt in service was helpful. I will definitely be going back to Rizza in the future and have already recommended them to a friend. More
by matt.yack
September 16, 2018
Great people to do business with!!! 5 cars later never disa Pat and Ed at Joe Rizza of Orland Park Acura were two of the best men I have ever bought a car with .. I will only buy with Joe Rizza I’m on my 5th c Pat and Ed at Joe Rizza of Orland Park Acura were two of the best men I have ever bought a car with .. I will only buy with Joe Rizza I’m on my 5th car.. so personal was in and out in 2hrs More
by Zimzim1907
Employees Worked With
Other Employees :
Pat went above and beyond to give me the best service and make me feel like a queen , Rawan Altaher
September 14, 2018
Exceptional Service! Joe Rizza Acura has been my dealership of choice for many years. They are friendly and professional. I always enjoy time spent there and I always get Joe Rizza Acura has been my dealership of choice for many years. They are friendly and professional. I always enjoy time spent there and I always get a good deal! More
by laporte26
