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Joe Rizza Acura

Orland Park, IL

4.6
2,107 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,107 reviews

January 31, 2014

The guys at Joe Rizza Acura were fantastic. I like to do most of my shopping and negotiating over the internet and phone, so that most of the work is done before I even walk into the dealership (which is on More

by mattdavidlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Ike Mohammed, Ahmad Aburas
Feb 12, 2014 -

Joe Rizza Acura responded

Thank you for the kind words! Our customers are our most important priority, and I'm happy that your entire experience was such a positive one. Ahmad is an asset to our team and will be glad to know that his hard work was recognized by you. We appreciate your recommendations and anticipate working with you in the future! In the meantime, be sure to follow us on Facebook and Twitter for exclusive content and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com

January 26, 2014

My second visit to Joe Rizza Acura for a new car purchase was once again a pleasant experience. The sales staff was able to answer all of my inquiries and I didn't feel any undue pressure to make a split de More

by lardagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Galatte
Jan 30, 2014 -

Joe Rizza Acura responded

Congratulations on your new car and thank you for your recommendation! We are delighted our staff could make your experiences with our dealership positive ones. We hope you will stop by and see us again soon. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Linda Tew Marketing Director ltew@rizzacars.com

January 22, 2014

Our experience with Paul Kay and Donna Galatte at Joe Rizza Acura in Orland Park, Il. couldn't have been more satisfying! We felt like family from the moment we walked in. Most people dread going car sho More

by SueReed41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Donna Galatte
Jan 22, 2014 -

Joe Rizza Acura responded

Thank you so much for your great review! Paul and Donna take customer loyalty very seriously, and they will be happy to hear that their outstanding work has made another very satisfied Rizza Acura customer! I'll be sure to pass along your compliments. Your business is appreciated, and I hope you're enjoying your new Acura! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Facebook and Twitter for specials and other fun stuff. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

January 21, 2014

Paul and Jon both were so profesional! Great experiance and service ,very friendly.Had no preasure buying my Acura.I highly recomend them to other buyers. Happy customer , Kristina K More

by moliuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Jon Heintz
Jan 21, 2014 -

Joe Rizza Acura responded

Thank you, Kristina, for this great review! Our sales team is committed to making the car buying process a pressure-free and enjoyable one. I'm very happy to hear that Paul and Jon demonstrated this commitment by taking excellent care of you. I'll be sure to pass along your compliments. We appreciate your business as well as your recommendation! Also, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

January 21, 2014

This dealership is the best in the Chicagoland area. Clean, Friendly, Informative and Comfortable. Mark Berry, Jerry Johnson and Paul Kay are so pleasant. From the time you walk in until the time you le More

by cubsfan95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Jerry Johnson, Mark Berry
Jan 21, 2014 -

Joe Rizza Acura responded

It's great to hear from loyal customers like yourself; thank you so much for leaving this positive review! Our entire team focuses on creating a family type atmosphere, and I'm thrilled to hear this has been demonstrated during your visits with us. I'll be sure to forward your kind words to Mary, Paul, and Jerry as well. They'll be happy to know their hard work has not gone unnoticed. Your business is appreciated, and we look forward to serving you again! In the meantime, be sure to connect with us on Facebook and Twitter for our latest news and specials. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

January 16, 2014

Both Donna and Paul were absolutely fantastic during my entire time at Joe Rizza Acura. I had a fairly complicated situation and they worked tirelessly with me to assure that I was taken care of. I would More

by mldrake04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Donna Galatte
Jan 17, 2014 -

Joe Rizza Acura responded

I'm very happy to read your review! Donna and Paul are valuable members of our team and will be thrilled to learn that their hard work has produced another loyal customer. I'll be sure to pass along your positive feedback. Keep us updated how we can serve you again in the future! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew Marketing Director ltew@rizzacars.com

December 24, 2013

I was looking for a 2012 Volvo s60 and searched online. When I found one at Joe Rizza Acura, I e-mailed them. Ahmad contacted me immediately, and kept me informed of the status of the car. (I drove 100 mil More

by mccabe42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Tuck, Ahmad Aburas
Dec 27, 2013 -

Joe Rizza Acura responded

Thank you for sharing your experience and for the great review! I'm happy that, despite the title delay, your overall experience wit us was a positive one. Ahmad is an asset to our team and regularly demonstrates the high level of customer service that we pride ourselves on -- and that you deserve. I'll be sure to pass along your kind words to him. I hope you're enjoying your S60! Please keep us updated how we can serve you again in the future. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

December 20, 2013

I was kept waiting one hour and a half for an oil change, I feel that this is extreme. I made an appointment so I could get in and out on a timely basis. More

by FrankBerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 23, 2013 -

Joe Rizza Acura responded

Thank you for sharing your experience with us. Our service team works hard to provide friendly and efficient customer service; however, it sounds like we may have missed the mark during your visit. I apologize that the wait time felt extreme. It's feedback like yours that can help us to improve as a business though, and I'd welcome the opportunity to speak with you further about your experience. Please contact me at your earliest convenience. Respectfully, Linda Tew Marketing Director ltew@rizzacars.com

December 19, 2013

I purchased a 1996 Lexus SC400 off the internet. Using only the pictures provided, my sales person, Ahmad Aburas acted as my ears and eyes. He did just a tremendous job on the sale. Never pressuring me More

by rwands123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Aburas
Dec 23, 2013 -

Joe Rizza Acura responded

Bob, thank you so much for sharing your experience and for the great review! Our sales team is committed to providing outstanding customer service, and I'm happy to hear that Ahmad demonstrated this commitment and took very good care of you throughout the purchase process. I'll be sure to pass along your compliments to him. We appreciate your business and hope we are able to work with you again! Kind regards, Linda Tew Marketing Director ltew@rizzacars.com

December 19, 2013

My experience with Joe Rizza Acura, was the most amazing experience I've ever had buying a vehicle! Thank you Joe Rizza for having the most amazing Sales Assoicate to greet me and say; can I help you! Als More

by My2014RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Dec 23, 2013 -

Joe Rizza Acura responded

It's great to hear feedback like yours, thank you! Our entire team works hard to make the car buying process smooth and enjoyable, and I'm happy to hear that your experience was such a positive one. I'll be sure to pass along your compliments to Ike and Pat. Please don't hesitate to contact us if there's anything else we can do for you. Also, be sure to connect with us on Facebook and Twitter for our latest happenings. Kind regards, Linda Tew Marketing Director ltew@rizzacars.com

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