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Joe Rizza Acura
Orland Park, IL
2,107 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,107 reviews
January 15, 2022
I tried to make an appointment online for service but there was no availability. I called the dealer and spoke with Matt. He said just bring your car in anytime today and we’ll get you in. They were fant there was no availability. I called the dealer and spoke with Matt. He said just bring your car in anytime today and we’ll get you in. They were fantastic. They were able to get my transmission fluid changed so I could leave on vacation the next day without worry. They even gave a discount on the service without asking! Great service and people. More
by bev1232
Verified Customer
January 14, 2022
Always superb service. Matt is so frindly, knowledgeable and able to answer every question. He is the star of the Service department. The work was done on time and the car was washed when I picked it up. and able to answer every question. He is the star of the Service department. The work was done on time and the car was washed when I picked it up. More
by Eaherman1
Employees Worked With
January 14, 2022
I went to pick up my daughter's car. The police had to be call it was and entire mess. Rude, nasty ,unprofessional and and completely childish. Please have a regional manager reach out. I would love to tell call it was and entire mess. Rude, nasty ,unprofessional and and completely childish. Please have a regional manager reach out. I would love to tell you more about the deplorable way I was treat. I would not recommend this business to anyone. More
by Dedee
Employees Worked With
Other Employees :
No one would intoduce themselves they just kept calling Ted who was the problem
January 14, 2022
Top dealership in the Chicago area, professional sales team will get you the best deal! team will get you the best deal! More
by MK6065
January 14, 2022
Excellent customer service! Thank you for the prompt Excellent customer service! Thank you for the prompt timing and quality service provided. Would most definitely refer all my family and friends. Excellent customer service! Thank you for the prompt timing and quality service provided. Would most definitely refer all my family and friends. More
by SRADNIS
Employees Worked With
January 13, 2022
I went there for oil change and tire rotation (had a coupon) the service was beyond outstanding got there at 8:30 was done with a hand washed car by 9:10. the staff was very courteous and efficient woul coupon) the service was beyond outstanding got there at 8:30 was done with a hand washed car by 9:10. the staff was very courteous and efficient would highly recommend this dealer for your Acura service needs More
by r8000
January 13, 2022
Staff was Courteous, staff displayed appropriateness, staff was deliberate and engaging, staff was accommodating and accountable. staff was deliberate and engaging, staff was accommodating and accountable. More
by bitterearth24
Employees Worked With
January 12, 2022
I am very please with this dealership. The courtesy, patience, and information that is given about the service performed. patience, and information that is given about the service performed. More
by HLGREE829
Employees Worked With
January 11, 2022
I always have great service, the people most courteous, always keep me informed. So far in 11 years no disappointments at all. always keep me informed. So far in 11 years no disappointments at all. More
by JSPANAGOS51
Employees Worked With
