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Joe Rizza Acura

Orland Park, IL

4.6
2,108 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,108 reviews

November 19, 2021

Each time I have had interactions with the dealership the service center has provided great service. The service advisors have been polite, attentive and professional. More

by Ryannekola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Matt and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

November 19, 2021

Great customer service and helpful, friendly staff. They worked with me to get the payment I wanted. More

by MARVALOUS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams, Anthony LaGiglio
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you! Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 19, 2021

Rizza Acura Customer attention is much better than much others around..Excellent , fast , 5stars service........ .... More

by joelcg25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2021

Friendly and very helpful as well as very professional.they also took the time to explain the situation with vehicle More

by Jerrylumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ignelzi
Nov 19, 2021 -

Joe Rizza Acura responded

Jerry, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

November 17, 2021

Very fast service - oil change took about 30 minutes - service techs were very pleasant And sociable - excellent ! More

by DJCADILLAC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2021

I came for an oil change. The service was great and completed within the 1 hour time frame initially quoted. I liked that there were work stations in the waiting room so I was able to log in and contin More

by ntwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Good service They Kept my car and they fixed it and Good service They Kept my car and they fixed it and borrowed me a loaner friendly people very good dealership More

by Kostasmagia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2021

Service department employees very helpful and take time to give good explanation of any problem More

by Richgustneil diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Matt and our team delivered such a great experience!

November 13, 2021

I have had my vehicles service by your department for over twenty years. I'm pleased with the high level of professionalism and quality service. More

by VIRGINIA5832
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

November 12, 2021

Enjoyed the team working with me on the sale. Jay and Luke were awesome. Would do business again More

by B.SMETANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, Anthony LaGiglio
Nov 12, 2021 -

Joe Rizza Acura responded

It's fantastic to hear Jay and Luke provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

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