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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

November 22, 2021

Worse experience I ever encountered. I would never purchase or recommend this dealership to anyone. I was charged $8,000 dollars over sticker price. The window sticker was not in the window when I pur More

by VICKYMOM52
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Lara
Dec 09, 2021 -

Joe Rizza Acura responded

Vicky, The priced paid was on an extremely limited stocked vehicle and was agreed upon prior to conducting the sale. We apologize if you feel otherwise. We would love the opportunity speak more to you about this matter. Please reach out to us at your earliest convenience.

November 22, 2021

They are always professional and kind. Any quesI have I am able to get an answer. More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Joe Rizza Acura responded

Thank you, Patrice, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

November 19, 2021

Each time I have had interactions with the dealership the service center has provided great service. The service advisors have been polite, attentive and professional. More

by Ryannekola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Matt and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

November 19, 2021

Great customer service and helpful, friendly staff. They worked with me to get the payment I wanted. More

by MARVALOUS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams, Anthony LaGiglio
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you! Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 19, 2021

Rizza Acura Customer attention is much better than much others around..Excellent , fast , 5stars service........ .... More

by joelcg25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2021

Friendly and very helpful as well as very professional.they also took the time to explain the situation with vehicle More

by Jerrylumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ignelzi
Nov 19, 2021 -

Joe Rizza Acura responded

Jerry, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

November 17, 2021

Very fast service - oil change took about 30 minutes - service techs were very pleasant And sociable - excellent ! More

by DJCADILLAC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2021

I came for an oil change. The service was great and completed within the 1 hour time frame initially quoted. I liked that there were work stations in the waiting room so I was able to log in and contin More

by ntwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Good service They Kept my car and they fixed it and Good service They Kept my car and they fixed it and borrowed me a loaner friendly people very good dealership More

by Kostasmagia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2021

Service department employees very helpful and take time to give good explanation of any problem More

by Richgustneil diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Matt and our team delivered such a great experience!

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