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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.7
2,127 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,127 reviews

November 27, 2021

Short waiting time Clean friendly very helpful and I trust the service with for my car More

by Erica pumphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you, Erica. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

November 26, 2021

The best dealership in the town.Then go in there for the last eight years I never have any issue More

by Morsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 25, 2021

I had a fantastic experience. Denise was marvelous in helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great! More

by COACHGLYMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
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Nov 27, 2021 -

Joe Rizza Acura responded

Congratulations on your new purchase! Thank you for choosing Joe Rizza Acura! We appreciate your feedback and five-star rating. We're glad to hear that Denise was able to help. Please let us know if we can be of any further assistance. We're always happy to help.

November 25, 2021

The GM Pat was very helpful and a great person. He also help us with a tax break with our insurance company. More

by Viktor7696
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2021 -

Joe Rizza Acura responded

Thank you for your feedback on your recent visit to Joe Rizza Acura. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Viktor!

November 24, 2021

very good customer service. super fast and my Acura representative was attentive. will return in the future! More

by nadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nadia. We look forward to your next visit.

November 22, 2021

The service department staff are always prompt and professional.. multi point inspection was explained thoroughly.. More

by TTROOPE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your service experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

November 22, 2021

Love the way they care about my car spec clean always i don't have to request for washing and vacuuming they diagnose the problem very well superb customer care overall im always satisfied with Joe Rizza More

by SOMINAGRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2021

Worse experience I ever encountered. I would never purchase or recommend this dealership to anyone. I was charged $8,000 dollars over sticker price. The window sticker was not in the window when I pur More

by VICKYMOM52
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Lara
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Dec 09, 2021 -

Joe Rizza Acura responded

Vicky, The priced paid was on an extremely limited stocked vehicle and was agreed upon prior to conducting the sale. We apologize if you feel otherwise. We would love the opportunity speak more to you about this matter. Please reach out to us at your earliest convenience.

November 22, 2021

They are always professional and kind. Any quesI have I am able to get an answer. More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Joe Rizza Acura responded

Thank you, Patrice, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

November 19, 2021

Each time I have had interactions with the dealership the service center has provided great service. The service advisors have been polite, attentive and professional. More

by Ryannekola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Matt and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

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