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Joe Rizza Acura

Orland Park, IL

4.6
2,108 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,108 reviews

October 15, 2021

Matt in the service department is truly an asset to Acura. Always friendly and excellent service. More

by MARCIAHOLMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

October 15, 2021

Exceptional service team. The reason I purchased my 2nd Acura because of this service team and your sales lady Denise. More

by arlenefhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us, Arlene. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2021

Our service experience was as super smooth as usual. From the moment we entered the service department through the time in the waiting area to delivery, everyone we came in contact with was very considerate More

by rkluchenek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

October 15, 2021

The car sales women that help sell the car to me was excellent but the financial specialist was very unprofessional, she really tried to rush me and wife through the financial paper work signing instead More

by DARICKQUE6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams, Anthony LaGiglio
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy our sales team was such a big help however regret that you were disappointed with the finance portion of your experience. If you would like to further discuss your concerns, feel free to contact me at your convenience.

October 13, 2021

Always friendly and thorough. Has cared for my car for 13 years and has kept it running without any problem. More

by dot58jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

October 13, 2021

Very friendly service writers and knowledgeable in their products. And accurate on the wait time . More

by flores J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Ted was able to help, and we hope to see you again!

October 12, 2021

Great service. The mechanic was able to detect my car's problem immediately after the test drive. The staff is always kind and courteous. More

by Linda S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review, Linda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2021

Friendly and helpful service. They facilitated towing my vehicle. They even repaired something at no charge which I had intended to fix myself. More

by dr.scteng.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Oct 13, 2021 -

dr.scteng.md responded

Thank you for the great service! The next time I am in the market for a car I will look to Joe Rizza first. Thanks again!

October 09, 2021

Great service staff to work with. Always friendly, courteous and professional. Wouldn’t go anywhere else but here to service our car. More

by Kin Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2021

Great service. Experience was better than I expected. Will definitely bring my car back for service again. More

by LAUGHRANPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

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