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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,109 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,109 reviews

September 29, 2021

Excellent service, they gave the best price on the service. Service staff is very professional and listens to customers. Joe Rizza Acura will be preferred dealership for my service needs. Thank you More

by Vik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, Vik, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2021

Love my RDX. and Love Denise. She is a wonderful informative Sales Persin thanks. Nicki Gifford More

by FREDGIFFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
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Sep 28, 2021 -

Joe Rizza Acura responded

Fred, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

September 28, 2021

Very knowledgeable I will go back to them from now on very informative and helpful More

by kristylena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

September 27, 2021

Always quick friendly and professional Only place I come Always quick friendly and professional Only place I come for oil change Loved my Acura More

by ELLENJ812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review, Ellen. We strive to make sure that all of our customers leave happy. Thank you for the five-star review. We appreciate your business here at Joe Rizza Acura.

September 25, 2021

customer service always priority. New service person did well. A great service team. Excellent! Matt and Chris always great too. Love the car wash More

by LISALATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
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Sep 26, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 24, 2021

The worse; I trusted them in everything regarding my car, but they weren’t able to just be honest; they would have had me killed on the road, and I will never forget that More

by EDKALUBI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I just don’t remember their names
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Oct 11, 2021 -

Joe Rizza Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 24, 2021

I always feel like I am getting quality service when I am at my Acura dealer’s service department. More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2021

Thank you Ted for your service and for making it right. I appreciate what you did for me More

by 3709west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Ted had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

September 23, 2021

Nice Friendly Professionals NO PRESSURE TO BUY Will go out of their way to explain all options from purchasing to leasing.. A big thank you to Rick Lara sales rep. made the entire process nice and easy an More

by SPEECAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Lara
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Sep 24, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new Acura RDX!

September 23, 2021

Profession, friendly and pleasant staff.Timely, Profession, friendly and pleasant staff. Timely, efficient and quality service. Comfortable accommodations while I waited. More

by FWATERST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
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Sep 24, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback. We're glad you had such a pleasant experience, and we look forward to seeing you again here at Joe Rizza Acura!

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