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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

September 02, 2021

We have been buying and having our vehicles serviced at this dealership since 1998. During that span of time our experiences have always been positive. More

by CLEOTHALEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

September 02, 2021

Only complaint was to finish sooner. Otherwise great. I would continue to bring car in for service such as oil charge. Thank you for your time. More

by FDISSI18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Joe Rizza Acura responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

September 01, 2021

Everyone is friendly and the service was great! They told me it would be about 45 minutes and they were accurate! Time is so valuable to me! More

by SURMTZ49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2021

Very courteous. Not completely happy because I feel I had to bring my vehicle back because of faulty work the first visit. It inconvenienced me quite a bit. More

by Raw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found our staff to be very courteous however regret that your service was incomplete. If you would like to further discuss your concerns, feel free to contact us directly at your convenience.

September 01, 2021

Online description was detailed and accurate. Deal was fair and. efficient, price was fair on Trade in. The entire staff was knowledgeable and friendly during the process. More

by THORNBACK45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

August 31, 2021

First time maintenance service in new car. Easy to schedule. Staff was very helpful and pleasant. Facility is extremely clean. Great experience in all respects. More

by ALSCHU11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

August 31, 2021

Setting up appointment was easy and service was excellent! Service Rep. was friendly and professional. They took consideration of my time. Wait for was feasible. More

by tandradavis56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 01, 2021 -

tandradavis56 responded

Thank you for asking. It shows your commitment to providing great customer service.

August 30, 2021

What I liked best is that Tom wasn't pushy, he was just an ordinary guy and very nice and very professional! It was an enjoyable experience! More

by SURMTZ49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Aug 30, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience, Tom! We sincerely value your business and look forward to your next visit.

August 30, 2021

Helpful, friendly, and knowledgeable in our dealings with Rizza Acura. Chris helped on replacing or repairing our rims. Thanks for the help. We appreciate it. More

by GRANGER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2021

Very professional and helpful, and efficient staff members! My vehicle was repaired on as promised. Very satisfied, and will definitely return back for other services needed. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

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