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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

August 20, 2021

Staffs are accommodating. They take care of you right away. Explained things what is going on your car. They gave you options. Waiting area is clean and comfortable. More

by AZILBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Aug 23, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 20, 2021

Chris nice and friendly and the staff was friendly too. And they're pleasant. I don't mind going back to them Thank you have nice day. More

by poppyharveu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words for Chris and the team, and for taking the time to leave us this wonderful feedback!

August 19, 2021

I called to describe an issue and Kylie was very knowledgable - checked to see if a part was in and I told her I'd be there in 15 minutes. The mechanic confirmed what we both thought was the issue More

by HappyMDXer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie and Sue
Aug 19, 2021 -

Joe Rizza Acura responded

Thank you for this wonderful feedback. We appreciate your business and our team looks forward to serving you again soon!

August 18, 2021

What I call good service is when I bring in my car for an oil changed and they don’t try to sell you anything else. More

by joefranco5275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts, Joe, about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

August 17, 2021

I was looking for a spare tire kit and Todd said they show one in inventory, however he couldn't find it. He said give me a chance to look for it Monday and I'll call you back. He did and he found it. Th More

by Deer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Todd was able to help, and we hope to see you again!

August 16, 2021

My Rdx recently needed to be towed to the dealership. I notified Matt in service that my car was on its way. He explained to me that they were very back up and would have my car looked at as soon as possib More

by Tgalvan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our service team, and don't hesitate to let us know if we can be of further assistance.

August 16, 2021

This dealership is very professional. While waiting for my car, Chris (Service Consultant) treated me with kindness and always let me know status of my vehicle. Chris is fantastic! I look forward to him More

by Clyles427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear Chris and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Aug 17, 2021 -

Clyles427 responded

Great place to have your car service done!

August 16, 2021

I had Mister Lara help me find the perfect car. Thank you for your assistance, he was able to show me and my partner multiple cars, go through the pros & cons, and made the paperwork beyond easy. Thank you! More

by Laraval2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Lara 5/5, Alyssa Adams, Anthony LaGiglio
Aug 16, 2021 -

Joe Rizza Acura responded

It's great to hear that Ricardo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

August 16, 2021

Good service.Have been using this dealership for nearly 30years. service area is kept clean, service advisors are professional, mechanics are also knowledgeable and professional. More

by Milt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

August 14, 2021

I have always trusted Joe rRizza to service my vehicle. They are fast and honest I have had great results each time I have been there More

by C547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We appreciate you continuing to choose Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

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