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Joe Rizza Acura
Orland Park, IL
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,120 reviews
August 09, 2021
Very good customer service. however I do not know the tech who serviced my car. i am waiting for the repair recommandation. but at this time no complaints. tech who serviced my car. i am waiting for the repair recommandation. but at this time no complaints. More
by verjo285
Verified CustomerEmployees Worked With
August 07, 2021
Process of trading in our vehicle for a new MDX was a breeze and painless. Jim and Len were very helpful and patient with the transition. breeze and painless. Jim and Len were very helpful and patient with the transition. More
by ginger.mendiola
August 06, 2021
The service was finished within the estimated time. Matt is always pleasant and explains the details in the job. I’m glad they are proactive in letting me know about my battery life. is always pleasant and explains the details in the job. I’m glad they are proactive in letting me know about my battery life. More
by Puma
Employees Worked With
August 06, 2021
It was a quick check in process. Friendly greeting. I waited in the showroom which was a comfortable setting. The service was completed in the time it was promised. Wasn’t pressured to have any additiona waited in the showroom which was a comfortable setting. The service was completed in the time it was promised. Wasn’t pressured to have any additional service performed. Everything was explained at the end. More
by REKLIN
Employees Worked With
August 06, 2021
There was not pressure. Since I am a female and even though my husband was with me, salesman spoke to me as I was the one purchasing my vehicle. Waiting around for the finance person took a little too though my husband was with me, salesman spoke to me as I was the one purchasing my vehicle. Waiting around for the finance person took a little too much time though. More
by PADIO57
August 05, 2021
This dealership is the best.Never had any This dealership is the best. Never had any complaints. They are professional, knowledgeable and they guarantee u what the problem is. There persona This dealership is the best. Never had any complaints. They are professional, knowledgeable and they guarantee u what the problem is. There personality is wonderful. More
by JOSEPHINEYOUNG65@ymail.com
Employees Worked With
August 05, 2021
I’ve always received excellent service and this time was no exception. Repairs were explained well and all employees are “top notch” which is why l keep coming back! no exception. Repairs were explained well and all employees are “top notch” which is why l keep coming back! More
by Charlie
Employees Worked With
Other Employees :
Everyone that l came in contact with
August 04, 2021
Regular oil change done. Service department provided prompt courteous service. Service representative provided recap of service performed. Service representative also provided status report of future re prompt courteous service. Service representative provided recap of service performed. Service representative also provided status report of future recommendations. More
by Bouttec
Employees Worked With
August 02, 2021
Easy scheduling. Full inspection and clear advice of work done. Followed up on question regarding brakes. Work completed quickly and car returned washed and clean. done. Followed up on question regarding brakes. Work completed quickly and car returned washed and clean. More
by Paulb
Employees Worked With
August 02, 2021
The people are very nice, friendly and professional. The waiting area is clean and comfortable. I would definitely recommend my family and friends to Joe Rizza Acura. waiting area is clean and comfortable. I would definitely recommend my family and friends to Joe Rizza Acura. More
by tedradavis
Employees Worked With
