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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

June 22, 2021

The Service Department Employees are always courteous, informative , and expeditious. I’ve never had any problems with my automobile nor have they ever tried to over charge me they tell me of the specials More

by LYNDAKINGSKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Joe Rizza Acura responded

Thank you so much, Lynda, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

June 21, 2021

Service dept is detailed on required services and very nice. More

by MIKICUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

June 21, 2021

Excellent staff and service! Chris and Matt are first rate service advisors. Service was prompt and no sales pressure applied throughout the process. Would definitely recommend! More

by CC_Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

June 20, 2021

Great service department they always value your time and make the whole process from start to finish go as smoothly as possible work is usually finished sooner then expected and always at the best price More

by mkcghome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bader
Jun 21, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

Came in for an oil change. I was in & out in no time! Everyone was very friendly & helpful. I also love that they washed my car! More

by DOMIEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

June 15, 2021

Very convenient location.Professional service.It is a Very convenient location. Professional service. It is a Rizza. We have using Rizza Ford in Orland since 2012 after we brought a 2012 Ford Fusion. Se More

by Lyonel Vilfort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who showed me the paperwork. Very nice and helpful.
Jun 15, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2021

Made car shopping the best experience I have ever had. My sales person Denise was professional, friendly and very knowledgeable. What an asset to your dealership. More

by VHRN73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jun 15, 2021 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear that Denise took good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

June 13, 2021

I always receive top notch service from Joe Rizza Acura. The staff is so friendly and knowledgeable. They even try to save you money! Thank you. More

by ALIGATOR203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2021

Great customer service! Matt was knowledgeable and helpful. Easy to drop off car with quick follow up. I would recommend Rizza Acura to everyone. Thank you! More

by anne.polito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Joe Rizza Acura responded

Thank you for sharing your thoughts about your great experience with Matt here at Joe Rizza Acura. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you any time, Anne.

June 11, 2021

Great service as always. Everyone was courtesy and nice. Chris took great care of me. He explained all my options thoroughly. I was very grateful for that. More

by SG3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura; your feedback and rating mean a lot to us. We're glad to hear that Chris was able to help, and we hope to see you again!

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