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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
May 19, 2020
Professional and polite. We didn’t feel pressured but given good attention and timely responses to our requests. When we called to take a test drive we were able to walk in and drive within minutes. given good attention and timely responses to our requests. When we called to take a test drive we were able to walk in and drive within minutes. More
by amber
Employees Worked With
Raul Hernandez
May 19, 2020
Just traded my 2013 Ford Escape for a 2020 Ford Escape 3weeks ago and was happy with my purchase. Pete Silva was my salesmen and helped me thru the process, and the rest of the staff where also helpful. 3weeks ago and was happy with my purchase. Pete Silva was my salesmen and helped me thru the process, and the rest of the staff where also helpful. More
by MVALENTINE21974
Verified CustomerMay 19, 2020
Let me just say that this dealer is our favorite dealer. From its sales department to a service department you guys are top notch. You make us feel every time that we are getting first class service. From its sales department to a service department you guys are top notch. You make us feel every time that we are getting first class service. More
by Andres Gomez
May 19, 2020
I had a great experience at the ford dealership. Soon as I came in The Service Advisor Eduardo was there to welcome me and get my car Serviced I came in The Service Advisor Eduardo was there to welcome me and get my car Serviced More
by Blessed1
Employees Worked With
Eduardo Rodriguez
May 18, 2020
Great service. We were able to drop the car off the night before & pick it up the next afternoon after I go off work. My issues were listened to & addressed before & pick it up the next afternoon after I go off work. My issues were listened to & addressed More
by ELMIRA.PARKS-BEAVERS.CIV
Employees Worked With
Tom Mackey
May 18, 2020
The BEST dealership in the southwestern suburbs. GREAT salespeople And of course managers. Use to go to Curry Mtrs For a long time because they were closer to home, they are absolute CROOKS. Their motto salespeople And of course managers. Use to go to Curry Mtrs For a long time because they were closer to home, they are absolute CROOKS. Their motto “ NICE PEOPLE TO DO BUSINESS WITH “ is misleading WRONG More
by Escape
May 17, 2020
I brought my 2014 Ford focus with just over 50,000 mi in for yet another transmission check I was treated like a second class citizen as Ford has no fix for this transmission issue they wanted to charge me for yet another transmission check I was treated like a second class citizen as Ford has no fix for this transmission issue they wanted to charge me an assessment fee as I felt the first gear die out was a transmission issue but they said it'll be $70 to check the car out on a warranty issue. More
by howard.tutt
Employees Worked With
Tom Mackey
May 17, 2020
Look at my reply when i bought my used car.At that time Look at my reply when i bought my used car. At that time l said will never buy or recommend buying a car from Rizza. Much said at that time, Never h Look at my reply when i bought my used car. At that time l said will never buy or recommend buying a car from Rizza. Much said at that time, Never heard from Rizza, Service department 5 STAR..BILL. Never met Brandy rated her because i had to rate someone to sumit. More
by bpnebel
