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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
March 09, 2020
My service was Five Star George Forbes was ⭐️⭐️⭐️⭐️⭐️ Mike I signed papers with was Five Star ⭐️ one other gentlemen who reviews the warranty was als Five ⭐️ Mike I signed papers with was Five Star ⭐️ one other gentlemen who reviews the warranty was als Five ⭐️ More
by ESSING
Verified Customer
March 09, 2020
Eduardo my service provider kept updated on my repairs. He handled all the details with my extended warranty process. The service department does areally do a nice job . He handled all the details with my extended warranty process. The service department does areally do a nice job . More
by rcmannjr_4
Employees Worked With
Eduardo Rodriguez
March 09, 2020
Very displeased with my overall experience . Was told I would have a loaner car and didn’t get one due to person scheduling appt. kept car 2 days and then dud not have a ride for me to come get my car. Had would have a loaner car and didn’t get one due to person scheduling appt. kept car 2 days and then dud not have a ride for me to come get my car. Had to pay for an Uber so I could get my car More
by Ldrob
Employees Worked With
Eduardo Rodriguez
March 07, 2020
Great service! The staff is courteous and trustworthy. I never worry that I’m having unnecessary work done on my vehicle. I would highly recommend Joe Rizza! never worry that I’m having unnecessary work done on my vehicle. I would highly recommend Joe Rizza! More
by Janet
Employees Worked With
March 06, 2020
Car was fixed for right price. Scott was understanding of the issue and we had a very pleasant conversation with Dmitri when we came to pick up the car of the issue and we had a very pleasant conversation with Dmitri when we came to pick up the car More
by Robcon7
March 05, 2020
WOW! Sarah and Gary were so awesome. I went in there with strict criteria’s and they checked every single box! I felt super comfortable during the whole process and everything seemed transparent the whole ti strict criteria’s and they checked every single box! I felt super comfortable during the whole process and everything seemed transparent the whole time. No gimmicks. I went in there looking for a Nice luxury car at an affordable price and Sarah pulled up so many listings I didn’t know where to start. I got a Cadillac CTS and I am in love with it. They gained a customer for life. More
by Muhanedajaj
March 04, 2020
Purchased new Lincoln---great salesmen and general manager Purchased new Lincoln, Pete Silva and Luke Clarizio were extremely helpful and knowledge with process. Received exceptional time and attention from Ga Purchased new Lincoln, Pete Silva and Luke Clarizio were extremely helpful and knowledge with process. Received exceptional time and attention from Gary Precin the general manager including some much need assistance that went beyond ordinary expectations from from that position. the concierge Alyssa More
by Smith
March 04, 2020
Always very professional and accommodating! Their Team always goes above and beyond when I come in for service!! I would recommend this dealership hands down. Thanks Joe Rizza!! 😊 always goes above and beyond when I come in for service!! I would recommend this dealership hands down. Thanks Joe Rizza!! 😊 More
by HOGAN.MICHELLE8
Employees Worked With
Tom Mackey
March 04, 2020
Extremely knowledgeable and polite!!! Keep you posted at all times which I loved. Honest about the work that it needed. Thank you for a good experience all times which I loved. Honest about the work that it needed. Thank you for a good experience More
by jamiethompson0912
Employees Worked With
Jesse in service
March 04, 2020
Great customer Service! Timely, dedicated, knowledgeable staff! Cheryl Zrobac is a wonderful caring person. She made sure all my needs for my vehicle were met and went over and beyond! staff! Cheryl Zrobac is a wonderful caring person. She made sure all my needs for my vehicle were met and went over and beyond! More
by DDIGGS1
Employees Worked With
Cheryl Zrobac
