Joe Rizza Ford Lincoln

service department very nice Sales department was very nice and the service department was very nice. Both departments were clean and organized people there were very friendly. Se Sales department was very nice and the service department was very nice. Both departments were clean and organized people there were very friendly. Service was nicely done and on time. Very nice people. More

Service was excellent! Having a routine service for an oil change is effortless. Valet service pick-up at my home and when service appointment is completed, the valet return Having a routine service for an oil change is effortless. Valet service pick-up at my home and when service appointment is completed, the valet returns my vehicle to my place of employment. It doesn't get and easier that than! Great customer service! More

2017 Ford Explorer Good experience. I was introduced to a number of key individuals. Good selection of cars of the type I was looking for when I arrived. Good experience. I was introduced to a number of key individuals. Good selection of cars of the type I was looking for when I arrived. More

JUST DANDY It works for me. Had a few hours between appointments and they fit me in for a oil change...tire rotation. Coupons for this would be nice. It works for me. Had a few hours between appointments and they fit me in for a oil change...tire rotation. Coupons for this would be nice. More

Like family Thorough, friendly, accommodating. Answered all my questions without the usual, “let me check with ###”, very knowledgeable. Made me feel comforta Thorough, friendly, accommodating. Answered all my questions without the usual, “let me check with ###”, very knowledgeable. Made me feel comfortable with no pressure involved. I have already given Mr Silvas card to my daughter & my brother. I feel i have found my perfect fit for a “go to” car dealership. More

Always great service. They greet you quickly and courteously and let you know the status of your vehicle. I will always bring my car here and I always recommend it to Friends and family. courteously and let you know the status of your vehicle. I will always bring my car here and I always recommend it to Friends and family. More

Satisfied fixed what was needed. Brought in for service need and safety recall notices. Even though part was out of stock regarding recall Eric Montanez in Service provided me detail Brought in for service need and safety recall notices. Even though part was out of stock regarding recall Eric Montanez in Service provided me detailed status reports and took care of business. More

Not a very good experience with cashier. Need a pleasant filter on her tongue; Her Attitude needs polishing and she needs training in a diverse setting. filter on her tongue; Her Attitude needs polishing and she needs training in a diverse setting. More

Service representative didn’t record all of my concerns. My salesman said he'd inform service of an issue, which wasn’t done (issue with car from pick up). Repeating it to service did nothing - the work was My salesman said he'd inform service of an issue, which wasn’t done (issue with car from pick up). Repeating it to service did nothing - the work wasn’t done. The responsiveness was abysmal, never responding to text service. Car was promised on a Friday or an update, I got called Saturday that maybe my car would be ready Monday, which was hugely inconvenient. At least the car looked good. I won’t go back tho. More

service visit wrote one already. Great people. Lincoln pick up/loaner service is a nice bonus. Valet driver was very courteous and pleasant. On time/early. Will co wrote one already. Great people. Lincoln pick up/loaner service is a nice bonus. Valet driver was very courteous and pleasant. On time/early. Will continue to use Rizza service. More