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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 28, 2020
Very helpful and courteous staff. They always call to tell you what is wrong with the vehicle. Car was fixed in a timely manner. Thanks! tell you what is wrong with the vehicle. Car was fixed in a timely manner. Thanks! More
by daukstik
Verified CustomerEmployees Worked With
January 28, 2020
My experience at Joe Rizza Ford I think the salesman did a good job of getting us the best price he could even though I think it should have been lower. The truck was clean and serv I think the salesman did a good job of getting us the best price he could even though I think it should have been lower. The truck was clean and serviced and looked good. More
by MARYLEERAUCH
January 28, 2020
The work done--the works plan & the recall were done well & in only a few hours. I really appreciated the shuttle service to & from the place & the driver I had Ike was very good & INTERESTING to talk to. & in only a few hours. I really appreciated the shuttle service to & from the place & the driver I had Ike was very good & INTERESTING to talk to. More
by KH9300
Employees Worked With
the shuttle driver Ike, Eduardo Rodriguez
January 27, 2020
Quick service, helpful staff. Brought my car in for an airbag recall. They checked in the vehicle quickly, and arranged for a quick trip to Enterprise for a complimentary rental. Brought my car in for an airbag recall. They checked in the vehicle quickly, and arranged for a quick trip to Enterprise for a complimentary rental. Car was done by day's end. Great work!! More
by suzieq1125
Employees Worked With
Not sure of their names.
January 26, 2020
Body shop manager Bob Driggers handled a bad situation Body shop manager Bob Driggers handled a bad situation as well as could be handled in my opinion! Bob made me feel very very very very special Body shop manager Bob Driggers handled a bad situation as well as could be handled in my opinion! Bob made me feel very very very very special More
by BETOPPS
Employees Worked With
Mackey ??????????, Bobby Driggers
January 25, 2020
Great service as always! Prompt, reasonably priced and quality service from quality people! The surprise car wash at the end was awesome. Ike was great taking me back and fo Prompt, reasonably priced and quality service from quality people! The surprise car wash at the end was awesome. Ike was great taking me back and forth to dealership so I didn't have to wait while it was serviced. More
by ALLANFROSTMAN
Employees Worked With
Jesse Ramirez, Ike Mohammed
January 24, 2020
Very friendly was expecting high pressure selling Sarah was very a very friendly rep She was very interested in my concerns and went out her way Her boss very friendly I will come back Good buyin Sarah was very a very friendly rep She was very interested in my concerns and went out her way Her boss very friendly I will come back Good buying experience More
by SELMON4719
January 23, 2020
Buying our car from Joe Rizzo was a very nice experience. I have a truck that will need to be replaced in the future and will most likely buy from them. Thanks I have a truck that will need to be replaced in the future and will most likely buy from them. Thanks More
by GJCADILLAC
January 23, 2020
Excellent Service I have had two service visits with Eduardo Rodriguez as my service rep and was extremely happy with the results. I will continue to request him for e I have had two service visits with Eduardo Rodriguez as my service rep and was extremely happy with the results. I will continue to request him for each service visit. More
by TBISHOP2
Employees Worked With
Eduardo Rodriguez
January 23, 2020
Excellent Luke and concierge were great. Appreciated Luke working with us via email in the weeks prior finding the car we wanted. Only thing I didn’t like was Luke and concierge were great. Appreciated Luke working with us via email in the weeks prior finding the car we wanted. Only thing I didn’t like was how long it took. we had costco price to no time haggling. Still took 3.5 hours. More
by VIRKUSW
Employees Worked With
