Joe Rizza Ford Lincoln | Page 135

Oil change lubricates vehicles check up Made a appointment took a week to get a date 1050 am told it would early afternoon .l was told that they had a courtesy ride abbeville for me and Made a appointment took a week to get a date 1050 am told it would early afternoon .l was told that they had a courtesy ride abbeville for me and they didn't. Call me at630 pm to tell me it done. The WORKMEN ship was terrible have lots of pictures .l bought this new truck for almost 80,000 00 from this dealer and this is my second new truck bought from them. More

Continental Kept the car from Wednesday until Monday and the sunroof noise was not fixed and the Lincoln app reboot which took an extra 2 days still doesn’t work. Kept the car from Wednesday until Monday and the sunroof noise was not fixed and the Lincoln app reboot which took an extra 2 days still doesn’t work. More

Repeat Customers We have been purchasing our vehicles from Joe Rizza and Luke for many years. Luke is easy to work with, focused on customer satisfaction, listens to u We have been purchasing our vehicles from Joe Rizza and Luke for many years. Luke is easy to work with, focused on customer satisfaction, listens to us and provides us a fair deal. More

Bad experience No Lincoln bad service Brought 2019 Ford Fusion in for software update recall. Needed copy of registration card. Everyone walked by us like we were invisible. Instead of w Brought 2019 Ford Fusion in for software update recall. Needed copy of registration card. Everyone walked by us like we were invisible. Instead of washing car when done with "service' they give you a coupon for a Delta Sonic Basic Brush Car wash. When did that start? When we had the Lincoln it was a different story. It took 5 hours for a "3 hour" upgrade. No one called. I had to call them 3 times before I got an answer. I never saw our "Client Service Manager" again once he got us the shuttle home. The shuttle driver was GREAT! More

They will never get my service again. I spent $180 just for them to tell me nothing was wrong with my car yet when I got in it I heard the same sound as before. Believe all of the negative reviews because for them to tell me nothing was wrong with my car yet when I got in it I heard the same sound as before. Believe all of the negative reviews because it’s true! UPDATE!! Joe Rizza Ford contacted me today and gave me my full refund of my $180 spent and apologized for the convenience after I expressed my concerns to them. More

Great experience Found the car that I want to go on their website. Went up there to take a look at it they were very accommodating no hassles no worries no overselling Found the car that I want to go on their website. Went up there to take a look at it they were very accommodating no hassles no worries no overselling no pressure overall great experience. More

oil change and vehicle look over Everything went accordingly for my vehicle except after all the work was done and I left later that day when I would brake the steering wheel would sh Everything went accordingly for my vehicle except after all the work was done and I left later that day when I would brake the steering wheel would shake like I need a brake job done or the front tires aren’t on how they should be... More

Luckily it was quick The service for my recall was quick. Jesse was great. Except I thought with all services a car wash was given. I did not receive one or receive a coup The service for my recall was quick. Jesse was great. Except I thought with all services a car wash was given. I did not receive one or receive a coupon for one. Also I was given my keys and told my car would be out in the parking lot. I walked around the lot and up the front and my car was not there. Had to go back to the cashier and tell them my car in fact wasn't out there. More

Great Service from Scott Sciaky and team I have purchased my Lincoln MKX and Ford Explorer from Rizza Scott Sciaky is the best Customer Service Manager I have worked with Attentive, explain I have purchased my Lincoln MKX and Ford Explorer from Rizza Scott Sciaky is the best Customer Service Manager I have worked with Attentive, explains everything, works with your schefule and pays attention to the little details! Great to work with I recommend him Barry J Cohen More

Lincoln purchase Luke and Gary are a pleasure to do business with, had my F150 serviced also, very well handled. Experience was totally positive and enjoyable, would d Luke and Gary are a pleasure to do business with, had my F150 serviced also, very well handled. Experience was totally positive and enjoyable, would definitely recommend the dealership to others More