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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

October 11, 2019

Thanks Raul & Brandy Great Experience with Raul & Brandy! Thanks for all of your help! Brandy was amazing as well as Al! Thanks guys for making this a smooth transition! More

by Clarks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy, Raul Hernandez
Oct 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 09, 2019

Customer Service Thomas was absolutely exceptional! We had our car in for routine maintenance ( under 60,000) A few days after we had our car back the service engine f More

by wheiting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Oct 10, 2019 -

Joe Rizza Ford Lincoln responded

We sincerely appreciate your feedback. Thomas is a valued member of the team and he strives to provide exceptional service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nora Rizza, Internet Director - nrizza@rizzacars.com

October 09, 2019

I recently bought a vehicle at Rizza ford and everyone involved was professional, courteous and friendly. Jim Vertucci went above and beyond to make sure I left a satisfied customer. Everyone I encounte More

by Elizakapeka
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us such a great review! We are thrilled to know Jim went above and beyond to make sure your left our dealership satisfied! If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nora Rizza, Internet Director - nrizza@rizzacars.com

October 08, 2019

Great friendly service The Mechanic was very friendly & informative of what to expect. I Highly recommended your service. Mark Stephens is always provides reliable workmansh More

by LMURPHY152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stephens, Mechanic.
Oct 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - (708) 364-2228

October 07, 2019

Very Professional! It’s the only Ford dealership that I’ve visited that treated me like I own a Mercedes!! I loved it & would definitely go back again. From the service More

by Sweetpeas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Oct 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rawan Altaher - (708) 364-2228

October 07, 2019

Service with a smile I came in for routine service. Scott greeted me right away and began service. I out with in an hour. Don’t get any better than that. More

by MICNTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Rawan Altaher - (708) 364-2228

October 04, 2019

Above and beyond Raul went above and beyond the level Of service with being a first time car buyer he really took the time to explain the process and provided excelle More

by Suge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy, Raul Hernandez
Oct 07, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Rawan Altaher - (708) 364-2228

October 04, 2019

Outstanding service Following through from sale to excellent work in service department is why I am a loyal customer ( currently 5 autos from JRFord)and soon a sixth, as More

by JAWLAWLTD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Oct 07, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

October 03, 2019

Quick and accommodating Service was fast and professional. I brought car in a daily early on accident and they squeezed me in so I wasn’t inconvenienced. everyone was nice an More

by Acerepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 07, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - (708) 364-2228

October 03, 2019

A good dealership Only complaint is that I waited at least 10 min while a customer who came 5 min after me was served first. When someone finally came to see me, I poin More

by Sierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Oct 07, 2019 -

Joe Rizza Ford Lincoln responded

Sierra, we appreciate your review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

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