Joe Rizza Ford Lincoln

Service summary I’m satisfied with the service on my F 150. I wish it didn’t take two visits to take care of the issue. I think someone looked back in the history ins I’m satisfied with the service on my F 150. I wish it didn’t take two visits to take care of the issue. I think someone looked back in the history instead of listening to my explanation. More

New Car Would like to say the managers great. Wish I had a different sales person. Wanted one the night we bought, should of followed my gut Would like to say the managers great. Wish I had a different sales person. Wanted one the night we bought, should of followed my gut More

Lied about the cause of breakdown 2012 Ford focus automatic, had tcm issue, dealer refused to cover tow, as indicated under the extended warranty, and charged me $341 for diagnostics, 2012 Ford focus automatic, had tcm issue, dealer refused to cover tow, as indicated under the extended warranty, and charged me $341 for diagnostics, battery cable and battery cable install. They also did not perform other recall work that needed to be done, refused to show what they claimed was a bad cable. By the way, car only has 55,000 miles, and all scheduled service was done by Ford mechanics. This was/is my last Ford, and I've been driving and buying Ford's for 35 years. More

Good price and had the vehicle we wanted. The internet price and information got us to come to the dealership! We live in Indiana and have two other dealerships in our area. We visited Joe Riz The internet price and information got us to come to the dealership! We live in Indiana and have two other dealerships in our area. We visited Joe Rizza Lincoln because of the inventory and up to date internet site. More

Exceptionally Satisfied Great customer service and great people. Highly recommended dealer. Good trade in value on car and quick process and even helped with child aspect as Great customer service and great people. Highly recommended dealer. Good trade in value on car and quick process and even helped with child aspect as well with on site playroom. More

Terrible attitude in service department Never again will I buy Ford. You guys knowingly sold the 2012 Ford Focus with all of the transmission problems, all the recalls, just to scam me and m Never again will I buy Ford. You guys knowingly sold the 2012 Ford Focus with all of the transmission problems, all the recalls, just to scam me and my family. Upon arriving, Scott Scociak told me i was lied to on the phone about a Customer Satisfaction program and told me 100,000 is good for a NEW car for the trans to go out. Worst car dealership I have ever been to. More

Fantastic I have to say the whole experience was great. The service department was extremely knowledgeable regarding the "condition" of my car. They explained e I have to say the whole experience was great. The service department was extremely knowledgeable regarding the "condition" of my car. They explained everything clearly. More

very polite Stopped in for warranty work. Service manager did have to check if problem was covered...which it was. Loaner was provided through outside source.... Stopped in for warranty work. Service manager did have to check if problem was covered...which it was. Loaner was provided through outside source.....effortlessly. Upon pick up...car was immaculate, problem resolved. Very, very, happy.😊 More

Pleasure to deal with Service Dept I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the cu I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the curtesy rider service. More

Great staff. Terrible news, The staff was very professional. Took the time to communicate effectively. Car needs MAJOR repair/replacement parts. They took the time to educate m The staff was very professional. Took the time to communicate effectively. Car needs MAJOR repair/replacement parts. They took the time to educate me on the scope of the issue. They were very kind. More